Alvin A. Email and Phone Number

Customer Service Support that provides good quality service and resolve issues in a timely manner. Schedule appointments and perform follow up to customers. Excellent performance in both written and oral communication. A team player and a fast learner.I specialized in appointment setting, lead generation, sales, order entry, email marketing, general telemarketing campaigns, virtual assistant and customer support.I have years of experience in BPO industry and I always strive to deliver the best quality I can. I've worked on different campaigns in different countries like United States, UK and Asia. I can easily adapt to any work environment as long as I can manage. I can work on shifting schedules and can manage my time. I am open to any changes and a great performer. Due to my experience in customer service support and telemarketing, I am capable of handling different customers and able to adapt to any circumstances which will help further assist and improve customers satisfaction.In addition to calling the leads, nurturing and warming them up, I can also do some administrative support task such as lead generation, remote access and email campaign.I have experience using the following Tools;Podio, MiniCRM, Five9, MessageBird, RingCentral, Dealersocket, Shudel, Tawk.to and ViciDial. Microsoft related tools.