20 years professional experience in management and operations. 6 years as General Manager for ProSource Plumbing Supply in WNC, a locally owned and operated plumbing, lighting and hardware wholesaler. 11+ years with Ferguson Enterprises, Inc., the largest distributor of plumbing pipes, valves and fittings with sales of $9 billion and 20,000+ associates in 1,400 service centers across the United States.Started with ProSource, LLC October of 2011 as General Manager of their Hendersonville, NC location. Continually increasing sales allowed us to open a 45,000 square foot warehouse including a 6,300 sq. ft. showroom in Asheville, NC, the heart of WNC, in September 2015. Began plumbing career with Ferguson Enterprises, Inc. with the Asheville profit center January 4, 1999 after a nine year career within the appliance division of Duke Energy. Hired as a counter associate, learned the plumbing industry quickly, and was promoted to inside sales 8-9 months later. Successfully grew sales and increased margins 10-15% over the next 9-10 months in commercial plumbing which led to an opportunity in outside sales. Exhibited leadership over the next 4-1/2 years and was promoted to Branch Manager of Hendersonville, NC. Successfully grew sales and increased net profit 6-1/2% the following year. Promoted to Manager of Asheville’s Builder Business and newly constructed 15,000 sq ft premier Kitchen and Bath Gallery. Recruited by Ferguson’s corporate offices to join its Business Readiness and Deployment team of select associates August 2008 to manage and analyze the implementation of SAP. After successful completion of project work, assisted training to help deployment efforts February 2010.Specialties: Management, Customer Relations, Associate Development, Operational Excellence, Dispute Resolution, Sales Forecasting, Marketing/ Merchandising, Inventory Control, Leadership, Customer Service