Alvin Bowen Email and Phone Number

Relationship Building and Brand Development: Developed and optimized relationships to enhance brand and drive growth. Established deep connection with customers, fostering credibility and trust.Customer Engagement: Engaged with customer to ensure comprehensive understanding of ALLTITE's suite of products and services, aligning them with customer needs and objectives.Customer Retention Leadership: Owned the customer retention strategy, achieving a 100% retention rate in assigned territory. Collaboration and Coordination: Collaborated closely with technicians to ensure consistent repair visits and onsite service availability. Sales and Quoting: Managed the end-to-end quoting process, taking ownership of quotes from contract review to delivery.Entreprenurial Spirit: Approached role with passion, innovation, and adaptability.Liaison and Satisfaction: Acted as a liason between customers, operations, and accounting to ensure compatible interfacing between colleagues and internal customers.Efficient Scheduling: Performed complex scheduling assignments for a fleet of mobile calibration vans.Scheduling Analysis: Monitored and reported on the status of schedules, analyzing schedules and associated changes for operational improvements. Calibration Expertise: Developed an in-depth understanding of calibrations and used acquired technical expertise to drive continuous improvement management.Quantitative Analysis: Leveraged quantitative analysis to understand timetables, assist the sales team in creating quotes, and identify best practices to improve customer satisfaction, cost efficiency, and technician workloads.Documentation Management: Ensured that all services performed met ISO Quality Management System Standards

Create and manage schedules for ISO-17025 Accredited Mobile Calibration Labs