Principal Consultant-Payments
CurrentLed and managed large and complex innovation and transformation engagements for large merchants, banks and financial institutions. Helped to drive understanding of current business, payments and technology challenges. Performed GAP analysis and developed solutions using various improvement levers such as best practices, benchmarks, RPA and intelligent automation and analytics. Responsible for business development and relationship management of ATG payment clients. As the principal consultant, I was primary point of contact for high value customer interactions and escalationsPersonal accomplishments• Architected the payments systems strategy for a consumer finance company with more than $1b in annual originations and relationships with a top 10 retailer (GreenSky Credit)• Led Network Tokenization and 3DS Debit routing strategy for Domestic Debit Network with forecasted organizational impact of $500 MM in lost transaction revenue (Pulse Network)• Led the planning and implementation of a new payment platform for a multi billion dollar ecommerce retailer (Lands End)