Alvin Alonsabe Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Act as the first point of contact for all teachers and students with technical issues.• Installs, configures and maintains IT and audio-visual equipment.• Works with vendors and EF IT support located in India for resolution of issues.• Coordinates with various vendors and suppliers as needed.• Maintains supply inventory for all departments; order, receive and store supplies.• Encodes invoices in preparation for payment.• Liaise with contractors for building maintenance and installations.• Performs other administrative tasks as assigned by the supervisor.

Markham, Ontario, Canada

• Assembled and tested various medical device components according to specifications and quality control standards.• Hand-soldered and assembled various medical equipment components according to specifications and industry standards.• Assisted in the preparation of materials and components for the assembly process.• Followed detailed instructions and technical diagrams to complete assembly tasks accurately.• Maintained a clean and organized work environment, adhering to safety protocols• Met production levels set by production management.

Iloilo, Western Visayas, Philippines

• Created and maintained documentation for IT processes and procedures, facilitating knowledge sharing.• Provided second-level technical support to end-users via phone, email, or in-person, addressing software issues in the implementation of the COVID-19 Vaccination Registry.• Conducted user training sessions to enhance IT literacy and promote best practices.• Assigned as a team member in the department’s multimedia team to cover important office events.• Assisted in managing and maintaining IT inventory, including hardware and software assets.• Installed, configured, and maintained operating systems and software applications on Windows and Macplatforms.• Prepared and submitted program evaluations by consolidating project updates of progress.• Collaborated with cross-functional teams to escalate and resolve complex technical issues.

Iloilo, Western Visayas, Philippines

• Designated as one of the DICT Western Visayas Regional Office Training Team trainers that administered designing, delivering, and teaching of ICT and its applications.• Collaborated with vendors for hardware and software procurement and maintenance agreements.• Assisted in the setup and troubleshooting of audiovisual equipment for company meetings and events.• Assisted in planning and executing hardware and software upgrades.• Supported the IT infrastructure, including network devices, servers, and workstations.• Diagnosed and resolved hardware and software problems, ensuring minimal downtime and optimalsystem performance.• Provided first-level technical support to end-users via phone, email, or in-person, addressing hardwareand software issues promptly.

Iloilo, Western Visayas, Philippines

• Performs pre-documentation activities including briefing and discussion of expected outputs and objectives of the activity.• Travel to designated areas to conduct interviews and work with project beneficiaries and the Provincial Government.• Capture photos and videos needed for the documentation of the project.• Produce various audio-visual presentations that highlight the Department’s project.

Iloilo City, Western Visayas, Philippines

• Maintains ICT equipment and installed updates on the Linux server unit as needed.• Performs routine backup procedures of the system’s server every week.• Ensures networking aspects are properly working for efficient usage.• Conducts training and assistance to end-users on system utilization.• Discuss product software and benefits, and performed demonstrations on prospective clients with utmost confidence and knowledge.