Create Awareness, Assess, Co-design & Deploy the Innovation ecosystem within a corporate setting using Strategyzer's approach.Set up & manage corporate innovation programs Promotes a culture conducive to innovation. Manages the tools, framework and processes required for innovation to succeed.Disseminates the necessary knowledge on innovation.Customer Experience Management.Helped Opinosis consultants identify potential AI opportunities within key corporate departmentsAdvisory Board Member Katapult Mauritius Accelerator

Accredited ExperienceChange Facilitator ExperienceInnovation FacilitatorIDEO Innovation / Design Thinking FacilitatorChange ManagementInnovation management Digital Transformation Strategy Definition Customer Journey MappingDigital Transformation InitiativesProject Management for Digital initiatives Technology Awareness Workshop Facilitator Followup & Review of Digital Transformation RoadmapsData Governance & Analytics Initiatives

• Assess Digital Readiness and develop Digital Transformation Roadmap for Businesses• Follow-up on Implementation of Digital Transformation initiatives• Connect with IDEO Experts & Facilitate Digital Transformation Workshops• Apply IDEO's Design Thinking Approach for recommending improvements in customer experience, business model, process efficiency • Promoting and Using Agile & Lean Startup methods.• Promoting use of tools such as Business Model Canvas & Value Proposition Canvas.• Developing Strategy using Blue Ocean Strategy• Promote Intrapreneurial spirit and innovative culture for Growth• Increase the potential for new business & creativity by establishing an Internal Innovation Process• Evaluate viability & value of new ideas, technologies and competencies• Validating Business Models and establish Go to Market Strategies.• Analyse Product Lifecycles and develop Competitive advantages• Identification of relevant external innovation partners & Start-ups• Management & Mentoring of Incubator Staffs• Coaching of incubatees

• Manage cloud services operations & implement internal processes based on ITIL framework • Capacity planning for Datacenter Cloud infrastructure• Project Management & Deployment for cloud solutions• New Business launch for Social Wifi solution• New Business launch for Desktop as a Service model based on Citrix Reference Architecture• Setup & Launching of Monitoring as a Service line• Setup & Launching of MSP (managed service provider) Service Desk platform• Service Coordinator for HM Service Excellence program• Review & monitoring of ISO 27001 security certification• Assist in annual Budgeting and Strategic planning for Cloud Dept

• Deployed Locatel interactive TV solutions • Deployed integrated iTV and Internet guest solution • Setup of all IT infrastructure (Networking, Servers, Security) of the business• Setup remote monitoring and proactive maintenance system on all deployed sites• Used ITIL methodology to setup all processes and procedures of Technical department• Developed Project Management and reporting templates & methodology for iTV projects.• Organized and executed site audits leading to successful sales closures.• Performed research and development for new product lines and services• Responsible for all after-sales service and support

• Assistant manager for IT infrastructure department at Currimjee Informatics Ltd• Preparation and follow-up of strategy and financial planning for Infra department• Performed ISO group Quality audits and prepared subsequent reports• Project Manager for IBM Tivoli Netcool / Storage Manager deployment at Emtel• Project Manager for Exchange / IBM Storage Manager / VmWare deployment at McVision• Project Manager for IBM Storage Manager project at Currimjee Jeewanjee

• Deployment of IBM BladeCenter system and IBM SAN via Fibre backbone• Deployment of IBM Tape Library & Symantec Backup Exec solution• Administration of Forth Shift ERP system• Technical Project Manager for Time Attendance system & fingerprint solution• Implementation of Symantec System Recovery Server and Intelligent Disaster Recovery Option on Windows/VMware platform• Deployment of Windows Active Directory, SQL Server and Reporting services• Deployment of Novell Identity Manager for Active Directory & e-Directory synchronisation • Installation & Configuration of packet filtering firewall on CentOS platform• Deployment of File & Mail server on SuSE Linux platform• Deployment of Web filtering solution through SquidGuard• Deployment of TrendMicro centrally managed antivirus solution• Development of scripts for remote automated correction of daylight settings on client pcs• Management of IT Infrastructure

• Team leader for after-sales and support team• Implementation of Nokia checkpoint firewall solution for Financial Services Commission• Implementation of Cisco IPS/IDS for Financial Services Commission• Deployment of IBM Blade Center solution for FUEL• Project Manager & Implementer for Sophos antivirus solution at Ministry of Social Security HeadOffice and Branch offices• Implementation of centrally managed antispam solution for ICTA• Implementation of Checkpoint firewall at MSIRI• Implementation of Symantec (SGS) Firewall and Cisco Router at Tex Services• Deployment of full IT infrastructure at Standard Chartered Bank• Proof of Concept for Computer Associates Unicenter NSM solution at State Bank of Mauritius• Deployment of Windows SBS solution at United Bus Service• Deployment of McAfee ePO solution at Development Bank of Mauritius• Deployment of eTrust security solution at Le Sentinelle• Deployment of Windows SBS and Novell Netware platforms at Robert Le Maire – Intergraph• Implementation of Policy Based routing on cisco router at Shanti Ananda Hotel• Deployment of thin clients connected to Windows Terminal Server at SBM park• Support for SurfControl Web filtering at Mauritius Commercial Bank• Deployment of full Symantec BackupExec solution at Beau Champs• Implementation & Support for Microsoft & Novell platform• Responding to RFP and tenders• Conducting pre-sales activities and preparing proposals based on customer requirements

• Managed Micros Fidelio system, Novell Border Manger Proxy server, Microsoft Exchange Messaging Server, Intranet server, Citrix clients• Deployed Novell Application Launcher on user workstations• Developed and deployed all Y2K compliance procedures• Deployment and update of Dr Solomon anti-virus solution• Deployment of Wingate Internet gateway solution for Kids Club• Manage supplier after-sales service and intervention & internal helpdesk support• Implement backup/recovery strategies for windows platforms• Troubleshooting all LAN/WAN infrastructure