- Gather and analyze requirements by communicating with business analysts and engineers to align development with organizational priorities.- Lead documentation of systems and troubleshooting procedures to improve resource management and focus on business objectives.- Perform root cause analysis on data ingestion pipelines and establish improvement plans to enhance performance and availability.- Provide knowledge transfers and guidance to internal engineering teams in a collaborative effort to modernize legacy systems.- Maintain high volume messaging queues in MuleSoft to ensure the delivery of cleansed data through SQL Server and various data platforms.- Compartmentalize, diagnose, and resolve production issues involving Apache Airflow, Microsoft Orchestrator, Informatica, Tableau Cloud, MuleSoft, and SQL Server.

- Standardized file naming and hierarchical organization to improve workflow for a team of 7- Reviewed schematics to verify measurements and ensure high quality service for the Pearl Harbor Memorial- Trained an engineer on how to operate a triaxial data logger to increase productivity for the Pearl Harbor repair project- Implemented scripts to extract data from a 3D spatial logger using PowerShell and the sensor API

- Performed clerical functions and retained clear communication with kitchen staff- Managed customer experience in the dining area while maintaining friendly customer service for 100 paying customers daily

- Digitized documents using SoftPro and SmartView to declutter office space- Connected clients with the appropriate professionals to ensure customer satisfaction and scheduled meetings with 10 local and national branches to facilitate collaboration