Alvin Lambert Email & Phone Number

Baltimore, Maryland Area

Responsible for the day to day operations of the Dining Room, Room Service,Catering, coffee bar and Cafe.Coached and supervised staff.Facilitated the staffing and operation of the Dining Room, cafe and room service.Addressed all resident and staff concerns. Responsible for inventories of China ,silverware,catering equipment.

601 E Pratt Street

Facilitate seating of restaurant and greet guest with a warm and friendly greeting.Utilized Open Table to seat restaurant.Monitor guest experience to ensure return of guest and excellent dinning experience .Canvass neighborhood to increase customer base and build relationships ,partnerships with local businesses ,hotels,tourist attractions ,and residents living in downtown Baltimore. Facilitate day to day operation of restaurant .Addressed guest concerns Monitor staffing and labor issues .Supervise servers ,hosts, server assistants and bartenders .

Charles And Lanvale Street

Managed hosts,waitstaff,and bussers.Make certain all guests were greeted with a warm and friendly greeting.Utilized Open Table and Micros POS software.In addition other job duties included serving as a Barista in our Cafe and monitored inventories for day to day operation of the Cafe.Coordinated floor plans and facilitated the seating of the restaurant.Booked parties for private events.Worked closely with Chef and kitchen staff in an effort not to compromise customer service.

Baltimore

Going above and beyond to make certain our guests/customers received a warm and friendly greeting and have the most memorable experience when dinning .Responsible for business/sales development and extensive community involvement in an effort to increase stores customer base.Scheduled and interviewed potential candidates for host stand.Reconciled cash drawer and also made cash deposits and picked up change for restaurant.Utilized Micros POS software.Supervised and scheduled off premise and private events for restaurant.Supervised hosts,waitstaff, and bussers.

201 East Pratt Street

Host Coordinator-facilitated seating of the restaurant.Employee of the Month.January 2010.Worked closely with Chef and Management team so that wait staff and kitchen in an effort not to compromise customer/guest service..Zaget Rated Restaurant.

Thurgood Marshall Airport

Facilitated cleaning of Airport public and operational areas. Supervised 20-30 employees.Proficient with standard floor machines. Fully versed in JCAHO,MSDS,and OSHA standards.

22 South Green Street

Facilitated.monitored, and performed cleaning of hospital.Delegated and participated in cleaning of beds,floors,walls,clinics.Worked closely with nursing staff to facilitate cleaning of nurse offices and stations.Fully versed in JCAHO,OSHA and MSDS standards.Operated HIgh Speed Buffers,Vacuum Cleaners,Shampoo Carpet Machines and Floor scrubbing Machines.Supervised 20-30 employees.

Baltimore ,District Of Columbia

Facilitated seating of restaurant.Assisted in training,scheduling and hiring of new staff.Controlled the flow of the restaurant so as not to overwhelm the kitchen or the wait staff.Monitored seating for optimum guest satisfaction and return of guest.

Baltimore, Maryland Area

Received all frieght arriving into Hotels loading dock.Enforced loss prevention standards.Facilitated and monitored the organization of walk-in boxes storerooms and ordering systems.5-Star Hotel.Familiar with HAACP standards.Monitored the organization of all storeroom and walk-in boxes.Attended food/craft shows and made buying decisions.Rotated Manager on Duty shifts with other managers on a monthly cycle,where hotel services were monitored and guests concerns were addressed.Managed a staff of 5 employees.Operated electric Power Jack.

Customer Service

Certified Professional/Customer Service

High School Diploma, Vocational (General Studies)

General Studies