Visa Acceptance Solutions in North America

The World's First eCommerce Payment Management Company:We're more than a global payment gateway — we're a payment management company. CyberSource provides a complete portfolio of services that simplify and automate payment operations. Customers use our CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management, and simplify payment security.Born during the dawn of eCommerce in 1994, CyberSource was one of the pioneers in online payment and fraud management services for medium and large-sized merchants. In 2007, we acquired the leading U.S. small business payment services provider, Authorize.Net, thus expanding our market footprint to cover businesses ranging from the smallest sole proprietorships to the largest global brands. In 2010 CyberSource was acquired by, and operates as a wholly-owned subsidiary of Visa Inc.Today, over 400,000 businesses worldwide use CyberSource solutions. The company is headquartered in Foster City, California, with offices throughout Asia, Europe, Latin America, the Middle East and Africa, and the United States.

Refinitiv, formerly the Financial & Risk business of Thomson Reuters

• Displayed strong relationship manager skills with APAC clients and conducted equity, FX, bond trade execution during US & ANZ market trading hours.• Performed independently with systematic workflow and post market trade report generation. • Acting liaison between PB clients and internal teams (Dealers, Operation Managers and IT support, etc)• Meticulous background compliance clearance on prospective leads via WorldCheck.• Spearheaded UAT projects which benefits in the CS’s digital transformation path

•Exhibited swift customer onboarding setup via requests from key internal and external stakeholders, in a timely and accurate manner. •Business support and workflow management based on Customer / Market priority and sensitivities.•Assurance of data integrity of the function and execution of all requests with a control based mindset. • Identify trends / common themes and work with the Line Manager to address those gaps. • To conduct a review of various control reports and take action as necessary. • Ensure appropriate handover to other members of the team across region

Highlights of my achievements in Singapore Airlines:• Achieved top 45% performance ranking in first years of stewarding career.• Demostrated situation awareness to remain calm and composed during stressful situations and capable of handling passengers’ emotions and demands.• Communicated effectively with both economy and business class passengers to ensure maximum comfort and safety.• Strong team player who is able to work with colleagues from diverse backgrounds and different cultures.