As an ICT-tekniker (ICT technician) at Ericsson, I provide 24/7 first line support for various ICT systems and services. I have a post-secondary certificate in Nätverks- och systemadministration (Network and System Administration) from De la Gardiegymnasiet, where I also obtained a Gymnasieexamen (high school diploma) in Teknik, Informations- och medieteknik (Technology, Information and Media Technology). I have more than 1 year of work experience in the ICT field, including a 3-month stint as a Säkerhetskonsult (security consultant) at Sector Alarm Sverige, where I advised customers on customized security solutions for their homes. I have skills in Linux-systemadministratör (Linux system administration), Fysisk säkerhet (physical security), and Försäljning (sales). I am passionate about IT and security, and I enjoy working with a diverse and dynamic team of professionals at Ericsson. I am always eager to learn new technologies and improve my competencies in the IT sector.