• Contributed to company restructuring along with MRM’s management by analyzing data, organizational structure and keeping track of current expenses.• Processed the data to provide a dynamic allocation of costs and calculate division’s operational margins. Designed a quoting system that reduced response times by 60%, improving client satisfaction and operational efficiency.

• Co-Founded Zerale, a marketing agency focused on producing customized and branded websites.• Developed and implemented a business strategy targeting small businesses, resulting in over 15 clients between Italy and Australia.• Optimized customer satisfaction through tailored website solutions, achieving 100% positive feedback.• Kept the accounts of every customer and business expense; created financial models to estimate project margins and cashflow coverage.• Led a team of 4 freelancers, fostering a collaborative environment through structured schedules and regular feedback sessions.