Operations Leader/ Black Belt
Washington D.C. Metro Area
Worked hand in hand with the CEO, and COO to define organizational issues, measure current performance levels, analyze changes and improvements through innovation and technology, and to execute and control required process changes. Worked as the main advisor for process, design, and growth improvements by using Six Sigma Statistical Methodologies. Introduced change opportunities through innovation and data driven decisions to improve Marketing, Sales, Design Quality, Customer Centricity, and Growth. Introduced critical thinking and data driven decision-making. Served as a focal point for project management and execution. Responsible for ISO Quality System including the implementation of on-line-web based Quality Manual.