Alwathig Ibrahim Email & Phone Number

Dubai, Ae

Dubai, United Arab Emirates

Develops strategies to increase sales revenue for the business by cultivating solid relationships with major customers.Provide seamless end-to-end support to existing customers' requirements for the Sales ordering process; including preparation of Quotes. price negotiations, invoicing, payment follow-up, and logistics coordination between customer & our logistics team.Gather market intelligence to help attain new customers in the export market for Spare parts wholesale orders. Processes include new sales lead generation & conversion, field market research, and if required cold calling.Provide support to reporting manager with market research, handling sales leads, preparation of reports & presentations, and new project coordination.

Develop and maintain strategic long-term trusting relationships with high volume customers to accomplish organic growth and long term company objectives.Prepare and negotiate Customer Support Agreements to our key accounts which lead to increase the parts and service sales.Conduct regular visits to customers on site/field to inspect machines and leverage sales opportunities by offering reliable solutions to customers requirements resulting in a 50% increase in sales revenue.

Implemented targeted parts marketing strategies, including parts campaigns and digital marketing promotions, resulting in a 15% growth in parts sales and exceeding revenue goals by 700K $.Perform inventory management to avoid surplus and obsolete stocks.Identify new business opportunities to improve sales and ensure that customer orders are processed in a timely manner.Define parts and service sales opportunities in Sudan in order to realize the annual budget resulting 30% growth in total sales.Perform price and contract negotiations with vendors as needed.Coordinate with sales team to develop and implement parts sales plan. Consistently achieve and surpassed monthly sales target 3.5 M $ per year.

Sudan

Increased revenue and market penetration by acquiring new customers and determining needs to offer relevant products.Prepare quotations for customers, follow up on sales, process orders and organize parts delivery and payments.Define parts and service sales opportunities in Sudan in order to realize the annual budget.Analyze and determine all replacement part requirement according to customer requests and recommend parts to improve salesConduct regular visits to customers’ job site / field to inspect machines and leverage parts and service sales opportunities by offering reliable solutions to customers’ requirements with a quality interpersonal communication.Completed customer searches to generate new leads.Closely monitored weekly sales to write reports for senior leadership and streamline operational processes.Consistently surpassed monthly sales target target 1.5M $ per year.Develop quotes and provide optimal customer services and coordinate with core sales and PSSR team to identify part requirement for various services.Developed and maintained positive customer relations and coordinated with team members to properly handle customer enquiries.

Developed new business by networking with valuable customers.Achieved 40% product revenue growth in six months by planning and staying current in market trends and techniques.

Sudan-Khartoum

Evaluated depth of current tire tread and educated customers about dangers of low tread.Fit and replaced engines, understanding and following manufacturers instructions.Scheduled and carried out Planned Preventative Maintenance (PPM).Repair and service all the machinery and equipment present in a company's manufacturing unit (VOLVO).Make detailed reports on all the work that performed on each machine.