Al Webster, Pmp Email & Phone Number

-Executive focused on management, Influence and Change Management, strategic planning, business process improvement, and organizational change at Blue Cross, Union Bank California, British Petroleum, and Xerox.-Drove organizational change and delivered dramatic, bottom-line results in cross-functional environments; successful in delivering strong cost reduction, raising quality, improving business efficiencies, and quality customer service at each contact center.-Forged and cultivated client contacts and strategic alliances with companies such Xerox, IBM, Wells Fargo, Air Touch, Pacific Bell, AT&T, Bank of America, Kaiser Permanente, Silicon Graphics, Apple Computer, McKinsey Management Consulting.-Strong operational skills with emphasis on creating and monitoring performance indexes and quality control processes-Skilled Project Manager with experience in the Project management Methodologies and tools-Solid and extensive client management skill. Managing both internal and external clients and expectations. Managed throughout the various functional organizations and up the management chain.-Experienced and certified as a telecommunications engineer with emphasis on network design and implementation-Excellent communication skills. Able to train, mentor, design training programs. Strong speaker and writer.-Experienced facilitator with emphasis on influence management – building relationships, managing conflicts and providing clear and direct communication.-Key contributor to design and implementation of commercially sold financial software systems targeted to companies with over $100M in sales at Unisys.- MBA (Management/Marketing), BS (Industrial Engineering/Operations Research) and possess APICS and Telecommunications Engineering certifications. Active member of Project Management Institute and Account Director for Taproot Foundation, Board Member Loaves and Fishes of Contra CostaSpecialties: Executive Manager, Project Management, Chief Operations Officer, Product Mangement, Systems Design, Computer hardware selection and implementation, Vendor management, Human Resource Management, Benefits Design, Process Re engineering, Facilities management, Marketing and Sales, Customer Service

Listed skills include Vendor Management, Management, Product Management, Customer Service, and 4 others.