Alwin You Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Provided testing support to the Product and Engineering teams on an ATS specialized in supporting Restaurant Managers. Technologies included Docker, Google Developer Console, LambdaTest, Figma and GitLab. ● Reduced regressions after every release by iterating Quality Processes and Best Practices and documenting them adhering to all business requirements which improved SDLC and allowed for more ambitious and complex feature development ● Improved feature testing by curating robust individual test cases and executing them to completion● Removed redundancy by developing Python scripts that deploy builds to cloud testing environment using Docker saving an hour of manually inputting parameters every week● Analyzed mobile interface issues and documented a report on the best course of action while still adhering to company requirements and succesfully reducing mobile issues reported by 90%● Guaranteed adherance to UI/UX using Figma and manually testing all web interfaces and resolutions until designs exceeded expectations before releasing to clients

Montreal, Canada Area

Primary QA Tester and Support Specialist on a key technology delivered to all developers and games worldwide. Tested every release of the application using Testrail to design a comprehensive TestSuite and reported issues on Jira. Additionally administrated Jira to improve internal workflows which consisted of tasks such as automating steps and creating a process that allowed no tickets to pass QA without QA team's approval. Designed the internal QA automation framework using Ranorex and GitLab runners.● Drastically improved speed of releases by massively reducing test case count from 1200 testcases to 200, then executing these tests and assuring they retained their quality of release by monitoring logging information after deployment and that all UI/UX functioned● Compared acceptance criteria with client support tickets and provided data driven analysis to recommend as improvements and improve internal client relationship within the company ● Trained and onboarded new hires as development scope ramped up, providing them with a handmade checklist and having them confidently provide meaningful results in half the time usually required● Contributed analysis of test tools to improve budget distribution within the department and allow for continued support across multiple projects, resulting in retaining confidence in the tech stack● Designed a proof of concept for an automation framework using Ranorex with test cases placed in Testrail utilizing Gherkin terminology to guide test case creation

Montreal, Canada Area

Senior Tester and project manager consisting of teams the size of 5 to 15. Manually tested every type of application from web applications to mobile applications. Required understanding and learning how to utilize all forms of gaming platform SDKs as well as software test tools including auxilliary tools like recording tools. Technologies for bug tracking tools als included like XRay, Google Docs, Excel, Jira, etc.● Drove functional tests for all game builds by assigning core tasks on a daily basis● Optimized delegating tasks such as modernizing test cases, validating complete playthrough functionality, and vetting hundreds of jira tickets a week to ensure employees are efficiently assigned● Coordinated with Game Stakeholders by providing detailed and custom-made CSV files utilizing Excel and VBA to determine sufficient test coverage on a weekly basis● Written comprehensive reports were provided weekly providing only the most crucial information to highlight Blockers that allowed the company to prioritize more efficiently

Montreal, Canada Area

Full-time contract role outsourced by VMC Consulting. Highlighted as the best candidate for the role due to proven work ethic to the team prior to requesting a sole QA Developer on-site.● Supported the game's post-launch by monitoring, testing, and reporting customer feedback● Built and released patches using a combination of Perforce and Steamworks SDK● Tested each patch using a tailored test suite that encompassed core business requirements● Presented test results and test strategy in a daily scrum meeting succinctly in French● Collaborated on a project prioritizing user experience whereby I advocated for best and logical default user keybinds as the game was originally only on a console and then ported to PC.