Alwin Low Email & Phone Number

Singapore

Singapore

• Managing daily operations, ensuring timely delivery of high-quality products and services to clients.• Utilizing data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.• Streamline operations by implementing efficient processes and optimizing workflows.• Ensuring robust compliance with industry regulations, maintaining up-to-date knowledge of relevant guidelines and best practices.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Strategic Refresh - Divestiture• Stakeholder Management across different functions within the organization and the acquiring Bank. • Demonstrated strong organizational and time management skills while managing multiple projects.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Managed all Payables & Receivables products which includes Domestic & Cross Border Fund Transfers• Regulatory liaison for Citibank Berhad with Central Bank and Clearing Houses.

Manila, National Capital Region, Philippines

• Established strong relationships with internal stakeholders to foster a collaborative approach to credit operations management.• Streamlined workflow systems within the department by introducing automation tools that led to increased accuracy and time-saving efficiencies.

Pune Area, India

• Collaborated with specialists from various departments to provide comprehensive solutions for diverse client needs. • Project managed an integrated Global Capital Markets platform by consolidating all the processing platforms into One-Platform.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Spearheaded initiatives aimed at promoting regional consistency in the application of AML policies and procedures across different regions and operating units.

Penang, Malaysia

• Regional Payments & Receivables, TTS Client Operations o Foreign Exchange Administration (FEP) rollout and process implementation o Robotic Process Automation and digitization• Award(s): Citi Gratitude Quarterly Award 2017 – Works As Partner• Member of the Generations Network Malaysia• Member of Voice of Employee (VoE) in Citi Malaysia

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Securities Services Operations (SSO) o Managed process migration from Hong Kong o Process Re-engineering• Chairman of SSO VoE Committee• Member of the Generations Network Malaysia• Member of Voice of Employee (VoE) in Citi Malaysia

London, United Kingdom

1. Development, production and delivery of events from proposal right up to delivery2. Delivering events on time, within budget, that meet expectations3. Managing supplier relationships, operational and administrative functions to ensure specific events are delivered efficiently4. Providing leadership, motivation, direction and support to the team

Selangor, Malaysia

1. Performed financial statement audit and bank reconciliations2. Asset verification, vouching, filing, liaising with client to obtain documents and extracting data for testing purposes3. Identified accounting and auditing matters by understanding the KPMG Audit Methodology4. Interacted with clients to ensure the information flow from the client to the audit team is efficient

Kuala Lumpur, Malaysia

1. Tracked and managed Change Request raised by the client with daily updates according to prioritization 2. Thorough analysis of data on a daily basis before the weekly reporting deadline3. Coordination of process and software migration