Alwin Thomas Email & Phone Number

Oshawa, On, Ca

Markham, Ontario, Canada

Markham, Ontario, Canada

• Implemented and managed Oracle CC&B billing tools, optimizing the billing workflow and ensuring compliance with industry standards for Electricity, Water, Thermal and Gas billing for more than 50 jurisdictions in Canada.• Developed strategies and plans for migrating from Oracle CC&B to the cloud platform (Oracle CCS)• Contributed to several CC&B custom designs and implementation in Canada/Ontario that relates to regulatory requirements (OESP, OER, OFHP)• Collaborated with cross-functional teams to gather and analyze business requirements, translating them into Oracle CC&B configurations for billing/collection/settlements/MDM processes.• Good understanding of oracle CC&B and CCS base functionalities and configurations (Umbrella agreement, TOS, TOU, Etc.)• Conducted regular audits of billing data to ensure accuracy and compliance with regulatory standards, implementing corrective measures as needed.• Customized and configured Oracle CC&B modules to meet specific organizational needs, improving billing efficiency and reducing errors by 35%.• Led the integration of Oracle CC&B with other enterprise systems, streamlining data flows and enhancing overall operational efficiency (Kubra, Salesforce)• Developed and implemented training programs for billing operations staff on the use of Oracle CC&B tools and best practices.• Collaborated with IT teams to troubleshoot and resolve issues related to Oracle CC&B billing tools, ensuring uninterrupted billing processes.• Collaborated with cross-functional teams to implement system upgrades and enhancements, ensuring seamless billing system integration.• Collaborated with project managers to define project timelines, deliverables, and resource requirements.

Markham, Ontario, Canada

Markham, Ontario, Canada

• Implemented and managed Oracle CC&B billing tools, optimizing the billing workflow and ensuring compliance with industry standards for Electricity, Water, Thermal and Gas billing for more than 50 jurisdictions in Canada.• Developed strategies and plans for migrating from Oracle CC&B to the cloud platform (Oracle CCS)• Contributed to several CC&B custom designs and implementation in Canada/Ontario that relates to regulatory requirements (OESP, OER, OFHP)• Collaborated with cross-functional teams to gather and analyze business requirements, translating them into Oracle CC&B configurations for billing/collection/settlements/MDM processes.• Good understanding of oracle CC&B and CCS base functionalities and configurations (Umbrella agreement, TOS, TOU, Etc.)• Conducted regular audits of billing data to ensure accuracy and compliance with regulatory standards, implementing corrective measures as needed.• Customized and configured Oracle CC&B modules to meet specific organizational needs, improving billing efficiency and reducing errors by 35%.• Led the integration of Oracle CC&B with other enterprise systems, streamlining data flows and enhancing overall operational efficiency (Kubra, Salesforce)• Developed and implemented training programs for billing operations staff on the use of Oracle CC&B tools and best practices.• Collaborated with IT teams to troubleshoot and resolve issues related to Oracle CC&B billing tools, ensuring uninterrupted billing processes.• Collaborated with cross-functional teams to implement system upgrades and enhancements, ensuring seamless billing system integration.• Collaborated with project managers to define project timelines, deliverables, and resource requirements.

Toronto, Canada Area

Toronto, Canada Area

• Closely worked with Finance team in legacy bad debt analysis, writing off AR older than 2014 and recovering more than 200k in HST• Supported finance team in revenue and commodity accrual process and made sure the actuals are in line with the budgets and reported the anomalies every month• Worked collaboratively with upstream and downstream business units to achieve departmental and divisional objectives• Performed net margin analysis, SG&A and price-volume variance analysis on a monthly basis and created departmental presentations.• Supported divisional leads with budgeting, forecasting and strategic planning• Identified variances between actual and budgeted financial results at the end of each reporting period• Developed and reported IRR models and NPV for new sales leads and executed projects and published the numbers to the senior leadership team on a monthly basis• Ensured data, tools, platforms and processes are properly integrated and maintained to support reporting and analysis.• Prepared and published dynamic scorecards and penetration reports for existing clients • Collaborated with relevant stakeholders, vendors and other cross functional teams in data gathering, mining and reporting• Implemented quality controls to minimize operational expenses so that the revenues can be increased• Identified and defined system/process requirements necessary to control and resolve revenue leakage/opportunities • Supported various daily, weekly & monthly duties (various internal reports, processes and presentations) as required

Toronto, Canada Area

• Coordinating with clients, analyzing documents, and resolving quality issues• Investing and fixing root cause of data quality issues on transport regulatory data (IATA, IMDG, DOT)• Collected information and formed conclusions on their intent and purpose• Imported, sorted, cleaned, and transformed data according to business objectives• Designed and implemented monitoring reports to assist in the overall management of the business.• Performed system testing, enforced new test strategies and test plans. • Developed metrics and evaluation criteria to report on target, actual performance and productivity.• Worked with the end users to determine business needs or requirements for new/enhanced systems or applications.• Performed root cause analysis on internal and external feedback, resolved production issues, validated data, performed routine tests on databases and provided support to ETL applications

Bengaluru Area, India

• Performed data consolidation, data analysis and reporting to provide clear and understandable reporting and metrics.• Prepared the daily productivity report (TPR) for management. Monitored and reported on the key performance indicators (KPI's).• Provided assistance to the Manager in the development of workforce analytics.• Facilitated cross-functional team meetings to develop and implement business solutions and optimize operations, conducted impact analysis on new products and systems. • Extract Transform and Load data to Btrieve database using menu driven data retrieval system called Xtrieve and custom defined tools like, Priority, Header checker etc.• Assisted service and client managers in executing SOW's and setting up internal production tools as defined. September

Bengaluru Area, India

Researching and analyzing MSDS (Material Safety Data Sheet) Hazard related data Load, extract and validating client data Manipulating, cleansing & processing data using Excel, Access and SQLDesign, develop and build scripts to automate data processing. Write and run complex queries using SQL.Data feeding, data auditing, creating data reports & monitoring all data for accuracy. Collaborate with Customer Service Management teams to gather and document business requirements. Update HSE manuals and SOP's in compliance with GHS rules and regulationsPerform root cause analysis on internal and external feedback, resolve production issues, validate data, perform routine tests on databases and provide support to ETL applications.

Intermediate Accounting

Managerial Accounting, Accounting And Finance

Financial Accounting, Accounting And Finance

Bachelor’S Degree, Electronics And Communication Engineering, 75

Activities and Societies: Table Tennis, Library, Cricket

High School, Computer Science, 3.5

Activities and Societies: Redcross, Vincet DePaul

Primary School, 8.5