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Aly Halawa is listed as Regional Senior Manager of Customer Experience @ CarSwitchDMCC | Ex Amazon Experience Risk Management & Compliance | Ex Souq.com | Ex du.ae at CarSwitch Arabia, a company with 37 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Aly Halawa.
Aly Halawa previously worked as Regional Senior Manager of Customer Experience at Carswitch Arabia and Senior Risk Manager (Enterprise Risk Management & Compliance) at Amazon. Aly Halawa holds Bachelor'S Degree, Accounting And Finance from Ain Shams University.
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Accomplished Senior professional with 19 years of diverse experience. I demonstrated excellence in General Management, Automotive, and Telecom domains. E-Commerce, Customer Care, Risk Management & Compliance, surpassing market standards in Customer Experience and Compliance, and maintaining strong relationships with peers and competitors.My dexterity lies in leading comprehensive initiatives aimed at elevating customer experiences by implementing bespoke solutions that catered to diverse needs and surpassed service expectations; supervising all aspects of the customer relationship experience, driving initiatives for customer retention, loyalty, and satisfaction to influence positive customer behavior and elevate the overall experience.Over time, I have proved my excellence in leading the development and implementation of stringent sanction compliance protocols, simultaneously ensuring regulatory adherence and mitigating potential risks, thereby optimizing operational efficiency through directed risk management strategiesI’ve mastered the administration of supervising risk mitigation efforts, instituting proactive measures to anticipate and address potential threats, and safeguarding organizational interests.Championed initiatives to optimize customer experiences, aligning services with customer preferences and market trends for enhanced satisfaction.
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Dubai, United Arab Emirates
Principal Accountability:Responsible for shaping the Customer Experience department's strategy, vision, and mission to align with the organization's objectives. Oversee and execute customer experience goals, achieving improved Customer Satisfaction Rate, Conversion Rate, and reduced Contact per Order. Drive the development of programs and projects to meet.
Dubai, United Arab Emirates
Principal Accountability:I led a specialized team at Amazon responsible for managing Enterprise Risk Management & Compliance (ERMC), focusing on sanctions investigations across the Amazon enterprise. Our mission was to ensure that transactions with individuals, entities, or organizations denied privileges by governments or international bodies were.
United Arab Emirates
Managed customer support and success teams across MENA, ensuring exceptional service levels and driving key metrics such as customer retention and satisfaction (CSAT, NPS). Improved product adoption by collaborating with product teams to align customer onboarding and training initiatives with new product launches. Drove process improvements by.
United Arab Emirates
Other employees you can reach at carswitch.com. View company contacts for 37 employees →
Osama Medhat
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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AA
Ayaz Ahmed
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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UF
Umer Farooq
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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AS
Ahmed Sami
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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MS
Menna S.
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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BS
Bipin S.
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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UM
Usman Munir
Colleague at Carswitch Arabia
Lahore, Punjab, Pakistan, Pakistan
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NG
Nazar Ghafoor
Colleague at Carswitch Arabia
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
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MF
Mohamed Fawzy
Colleague at Carswitch Arabia
Dubai, United Arab Emirates, United Arab Emirates
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MH
Muhammad Hamid
Colleague at Carswitch Arabia
Pakistan, Pakistan
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Quick answers generated from the profile data available on this page.
Aly Halawa works for CarSwitch Arabia.
Aly Halawa is listed as Regional Senior Manager of Customer Experience @ CarSwitchDMCC | Ex Amazon Experience Risk Management & Compliance | Ex Souq.com | Ex du.ae at CarSwitch Arabia.
Aly Halawa is based in Dubai, United Arab Emirates, United Arab Emirates while working with CarSwitch Arabia.
Aly Halawa has worked for Carswitch Arabia, Amazon, Souq.Com, Du, and S.S Lootah Group.
Aly Halawa's colleagues at CarSwitch Arabia include Osama Medhat, Ayaz Ahmed, Umer Farooq, Ahmed Sami, and Menna S..
You can use AeroLeads to view verified contact signals for Aly Halawa at CarSwitch Arabia, including work email, phone, and LinkedIn data when available.
Aly Halawa holds Bachelor'S Degree, Accounting And Finance from Ain Shams University.
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