Aly Saeed Email & Phone Number

Kuwait

Egypt

Cairo, Egypt

Cairo Governorate, Egypt

Administration tasks ▪ Creating Users / Roles. ▪ Manage SAP users, authorizations, and profiles. ▪ Accountable for authorization issues and problems solving. ▪ Role/Profile analysis for test code/object allocation. ▪ Good skills in Composite roles, Derived roles and Custom Function Modules. ▪ SU53 dump analysis and role modification. ▪ Good understanding of SAP Environment security concept and management. ▪ Monitor PRD DB Logs. ▪ Check PRD Sap Spool Files. ▪ Monitor Sap System Performance. ▪ Transfer Sap Request to another Server. ▪ Client Creation and Copy. ▪ Reporting for Daily Auditing Log for Users. ▪ Install and update the support package.Projects ▪ install and configure SAP router. ▪ Install and implement and configure solution manager 7.2. ▪ Update solution manager 7.2 from SP 04 to SP 07,08. ▪ Install and update the HANA database 0.2. ▪ Install S/4hana 1809 as a Sandbox. ▪ Update S/4hana from 1809 to 1909 as a Sandbox. ▪ Install HANA Cockpit.Operating systems familiar with ▪ Windows server. ▪ AIX Unix. ▪ SUSE Linux.Database familiar with ▪ Oracle Database. ▪ Microsoft SQL Database. ▪ SYBASE ASE Database. ▪ HANA Database. Environment familiar with ▪ Microsoft Azure. ▪ Fresh Service App. ▪ ZOHO Projects App.

• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.• Monitoring and maintaining computer systems.• Responding in a timely manner to service issues and requests• Providing technical support across the company (this may be in person or over the phone).• Setting up accounts for new users.• Repairing and replacing equipment as necessary• Testing new technology.

Egypt

• Receive complaints and information requests about home appliances lodged by the general public via phone, email, online, letter or fax.• Record this information in the Complaints Management System database.• Respond to complaints and inquiries via phone, email, and letter.