Service Advisor
CurrentMy responsibilities would include:Greet customers promptly and in a friendly mannerObtain customer and vehicle informationProvide excellent customer service to all customers, in person and over the phone, ensuring expectations are met or exceededRecommend, explain, and sell maintenance and repair services to our customersComplete repair orders, ensuring all information is entered correctly and clearly into the system.Monitor the progress of each vehicle throughout the day, updating customers frequently.Explain all completed work and charges to the customerFollow manufacturer’s policy and procedure requirementsDevelop lasting relationships with our customersAdditional duties as assigned by management