Alyce Bowman Email & Phone Number

Greater Philadelphia Area

maintaining and administering network environment which has a S-VMhost1 Windows Server 2008 R2 which hosts 12 Virtual servers Programming, maintaining, configuring, troubleshooting and repairing Calltower telephone system at 4 different sites • Administer, troubleshoot, repair, and manage 21 smart phones and 10 cell phones• Responsible for the support of 215 users running Windows 7• Daily administration of Microsoft Exchange Server 2010, Active Directory, File Server, Great Plains Server and 3 Thin Client Servers• Maintain and administer all tele-communications for agency• Migrated organization from window 2008 to Windows Server 2012 with no downtime during business hours.• Coordinate, track and maintain inventory, including software and documentation upgrades, distributions and licenses.• Programming, maintaining, configuring, troubleshooting and repairing Calltower telephone system at 4 different sites• Deploy new systems and configure software as required• Maintain and administer Philadelphia Domestic Violence Hotline collaborative• Provides expertise and guidance on the design and implementation of any data management system and the purchase of IT equipment•Maintain, configure, troubleshoot, and repair 3 computer labs which includes 12 computers and 3 printer •Maintain, configure, troubleshoot, and repair wireless access points

Networking

Bachelor Of Applied Science (B.A.Sc.), Business Administration And Management, General