Alycea Snyder Email & Phone Number

Miami/Fort Lauderdale Area

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

• Managed 8-person team of developers, quality assurance specialists, and IT support
• Managed multiple third-party development teams
• Responsible for department budget, metrics, and all personnel
• Led integrations of new systems and software
• Led software development and deployment initiatives
• Coordinated with stakeholders and production teams

Tampa/St. Petersburg, Florida Area

• Developed multi-year product strategy
• Identified and managed strategic relationships with vendors and industry leaders
• Led cross-functional teams through new product development
• Managed product roadmap to meet strategic business goals
• Researched, planned, and created prototypes of new products
• Led software development and deployment initiatives

Fargo, North Dakota Area

• Managed team of 3-12 instructional designers, graphic designers, writers, and editors
• Developed production schedule, benchmarks, and milestones
• Ensured quality standards and delivery schedules were met
• Implemented agile approach to content development Results:Doubled exam pass rates compared to industry average.Established processes and systems for new method of product creation.

Fargo, North Dakota Area

• Designed, wrote, and produced curriculum for adults
• Collaborated with subject matter experts, editors, and designers
• Coordinated team members and reviewers in content development and timely delivery

• Wrote medical reports
• Researched and compiled information to support medical reports

• Conducted primary and secondary research. Interviewed clinicians, health care administrators, and medical technicians.
• Researched and compiled quality information to support medical reports.
• Drafted text and created tables, graphics, and charts for manuscripts.
• Prepared documentation for legal/regulatory review for multiple companies. Responded to reviewers' feedback and revised documentation as needed. Achieved quick legal/regulatory approval on scientific summaries and.
• Managed correspondence with management and participants of research studies.
• Enhanced company proficiency with Microsoft Office and Adobe Creative Suite programs.

• Created and updated recruitment brochures
• Proofread and edited marketing materials and course contents
• Maintained communication with participants and instructors of educational seminars
• Managed incoming calls and correspondences; resolved client complaints

• Trained adult learners, students, and faculty. Tutored students on one-on-one basis.
• Resolved technical issues via telephone, email, and visits.
• Maintained detailed records of client issues and resolutions.

Bachelor Of Arts, Biology

Activities and Societies: Volunteer: Ecological Reserve of Guapiassu- Brazil, Volunteer: Yacutinga Wildlife Reserve- ArgentinaSemester.

Biology, General

Biology, Writing