Alyha Jeeboo Email & Phone Number

Jacksonville, Fl, Us

Jacksonville, Fl, Us

Managed tabling and meeting room reservations for Student Union clients by processing requests, ensuring compliance with policies, reviewing contractual agreements, and confirming eventsSupervised and motivate Guest Services Assistants to improve the overall guest experienceCoordinated and manage special projects and training designed to improve team performance and productivityA Fall 2023 Student Employee of the SemesterA December 2023 Employee of the Month

Processed reservations through an EMS and WebApp systemCommunicated with clients through email and phone to ensure quality customer service Managed multiple tasks throughout the day as new information is received

Jacksonville, Florida, United States

Conducted qualitative research through interviewing to create standardized process and collateral for salespeopleCleaned and analyzed data set of 400+ employees to create contact listsReviewed client facing documents to ensure easy understanding Tested call-in program to ensure proper procedures were followed and customer services was up to standards.

Analyzed and applied the principles of ethnography, effectively executing the steps of ethnographic research methodology during independent research projects.Developed and conducted interviews with alpha Kappa Delta Phi sisters who joined in the 1990s to understand their undergraduate experiences and the history of the organization.Applied the theories and frameworks discussed in academic texts to their independent research.Produced a master document containing data from existing literature, alumnae interviews, and research reflections to store in a digital archive for alpha Kappa Delta PhiPresented at the 2023 National Convention in Orlando about the importance of support and community for Asian American women in higher education

Jacksonville, Florida, United States

Developed and implemented a social media strategy for VyStar’s Instagram page leading to an increase engagement and regaining of trust during a reputational crisis. Helped increase average engagement on Instagram by 27.37%. Supported various sub-teams within a 20-member marketing department by conducting research about other credit unions as needed and possible new locations for VyStar. Collaborated with team members to develop a social media strategy and create content for TikTok. Engaged and interacted with community members across various social media platforms using Sprinklr as a part of the Social Response Team. Used Envision to create Market Research reports Created market research dashboards in Envision

New York, United States

Selected from a pool of thousands of candidates to work closely with leaders of RippleMatch’s Leadership TeamLeveraged various growth strategies and tools including social media, email marketing, presentations, and peer and faculty member networking to grow the user base and awareness on campusStrategically assessed growth and performance metrics to improve, change and/or help design new growth strategies

Jacksonville, Florida, United States

Completed day-to-day branch operations ensuring branch associates are providing consistent, high-level quality service to our members.Ensure that proper procedures are followed and all documentation and transactions are completed accurately.Work as an individual and as a team to teach financial literacy to the general student population.Create and implement a marketing strategy to increase student and faculty and member transactions. Responsible for completion and submission of monthly SMP audit program.Develop customer service skills through interactions with members at the in-school branch and local branch.

Bachelor Of Business Administration - Bba, Marketing

Activities and Societies: Hicks Honors College, alpha Kappa Delta Phi, Osprey South Asian Association, Vietnamese Student.

Associate Of Arts - Aa, General Education

Activities and Societies: Hicks Honors College

High School Diploma With Honors, 3.6/4.3 Gpa

Activities and Societies: National Honors Society, BETA Club, National Society of High School Honors, Future Business Leaders of America.