• Workflow Optimization: Identify and improve inefficiencies to enhance productivity.• Resource Management: Ensure optimal allocation of staff, equipment, and technology.• Team Leadership: Motivate and guide remote teams towards company goals.• Quality Assurance: Monitor and enforce industry standards and regulations.• Technology Integration: Implement tech solutions for smoother operations.• Performance Monitoring: Track KPIs to identify areas for improvement.• Compliance and Regulation: Ensure adherence to privacy laws and industry standards.• Customer Experience Management: Enhance patient experience through optimized processes.• Risk Management: Identify and mitigate operational risks.• Continuous Improvement: Encourage feedback and implement changes for efficiency.• Communication and Collaboration: Facilitate smooth information flow among teams.• Emergency Preparedness: Develop plans to minimize disruptions during emergencies.

Working as an Assistant Project manager at Pakistan's largest telecom company Mobilink on their UFM upgradation and migration project. This project involved working with internal teams from different departments and act as a face of the company in managing customer.

Currently working as Application Trainer on BATA Pakistan's retail solution project Xstore. From giving trainings to our internal team of around 20 individuals to making Training Manuals and assessments to gauge the capability of our resources to perform Rollout activity on different stores of BATA across Pakistan. Given trainings to more than 450 store managers in different Zonal offices of BATA Pakistan and supervised the successful Rollout Activity in all 6 regions of BATA Pakistan.

Performed more than 300 test cases on Accenture's DMS for Unilever Pakistan on behalf of DWP.Successfully trained more than 2oo people in 6 cities over the course of 6 months, on Unilever Pakistan's Distribution Management System(DMS) and Salesforces Application(SFA).

my responsibilities include to help the clubs's management in making the right decisions and following the right policies at difficult times.