Angeline Lyke Email & Phone Number

Mokena, Illinois

Assignments vary from working for a public utility company, a manufacturing client, a financial services firm, a doctor’s office, and more. Duties vary according to client needs. I have preformed database reconciliation work for a client, processed Sales Orders, Job Orders, Employee Time Sheets and Reports in Made to Manage (M2M) software for another client. I have also performed general office and reception duties: filing, copying, faxing, organizing. During my longer term assignments I have worked in a corporate copy center document specialist, maintaining 20 copiers and producing documents, DVD’s and CD’s for many different teams. I have worked in the Fleet Management Office of a public utility company as a dispatcher and helped with their vehicle license plate renewals. I am working as Office Assistant and Receptionist at my current assignment. This involves answering phones, reserving meeting rooms, opening and distributing mail, working with Facilities, performing audits, updating the front desk manual, basic data entry, and doing any projects which need to be completed. Projects have ranged from Excel data entry, auditing various spread sheets, ordering supplies, laminating, working in Microsoft Publisher, updating the company intranet, scheduling conference rooms, and ordering badges and keys for new employees. As a temporary Office Consultant for Office Team, I have worked with such companies as Schultes Precision Manufacturing, Nicor Gas, Culligan International and Nicor National among others.

Accomplishments:Foreign Transferee Payroll Processing: Streamlined the process by creating a series of templates, developed proactive procedures which reduced and fixed problems previously hindering some employee's payroll, and empowered employees transferring to the U.S. with information which ensured that they were able to receive their social security cards (and paychecks) from 2 to 8 weeks faster. I also enhanced the tracking process so we could determine if these new procedures were effective. Data Entry: Created and implemented procedures which assisted the payroll team in India to increase their efficiency by being aware of what and how many documents were sent to them for each pay period. This reduced the amount of time spent corresponding back and forth between departments each pay period, thereby increasing efficiency in both teams. HR Letters: Developed a letter library for routine letter requests which led to greater efficiency by reducing the number of errors and allowing a quicker turn around time when fulfilling requests. I also managed and streamlined the complicated letter procedures for employees seeking US Green Cards.HR Filing: Reorganized active employee files which increased file security and eliminated the need to reorganize the whole filing system 2 to 3 times a year due to adding new employees. Created a new filing system for the inactive employee files which used colored coding indicating the year of termination, increasing efficiency by reducing the time it took to move the old files down into archives every year to less than 1 day.Training: Trained four other employees who were in India from the U.S. using Net Meeting software. Supplemental Life Insurance: managed this process and increased efficiency by creating a template library. I was also responsible for other duties within the Benefits and Compensation Team, including insurance vendor invoices, payroll files, insurance changes and ...

Performed various assignments ranging from data entry, general office, receptionist, and scanning specialist, working for such companies as Navistar, Promoworks and Kanbay Inc./Capgemini Financial Services USA Inc.Accomplishments: In 3 months I helped Navistar's Insurance and Title department catch up on six months of backlogged work. This led to multiple assignments with their company.

Performed various Temporary and Clerical Positions while pursuing graduate degree, especially for the Department of Christian Formation.Answered phones and worked on various projects as needed, using Microsoft Word and Excel.

Hired for one project: to enter approximately 6000 files into an Excel spreadsheet. Title: Data CleanupAs I demonstrated my computer skills and ability to handle details the job expanded from a; which included database cleanup as well as simple data entry in preparation for the company's move to a new computer system.

Accomplishments: 1. The detailed system and ICD9 coding and analysis that I had been doing for years was incorporated into this job. All of the Disability Benefit Assistants (DBA’s) learned to do this and included added responsibilities, resulting in a job upgrade, new title and salary for all the DBA’s. 2. As a senior member of the Intake Coordinators, I was the person who trained and mentored the new Intake Coordinators. 3. I was the sole member of the team to give regular presentations for the Sales office, demonstrating our computer system and new claim procedures to potential clients.Duties: 1. Marked up new claims with more detail including system coding and analysis, 2. Resolved any system problems. 3. Followed up and alerted the Disability Benefits Specialist (DBS) to any special circumstances. 4. Calling each new claimant to inform them of the claim process. 5. Managed and followed up with the Incomplete Claim file. 6. Set up Independent Medical Exams and called claimants two days before their appointments. 7. Handled routine calls for the DBS’.

Temporary Title: BAS Mentor / Database Cleanup Project 1995 and 1996Accomplishments: Served as part of a team of people implementing office wide training on a new computer system called BAS. 1. Coached and mentored people as they used the new system. 2. Learned system functions for Disability Benefit Specialists and Managers to assist people in those jobs to use the new computer system. 3. Pulled off my regular job to cleanup the office database in preparation for the new computer system. 4. Created training documents on the new data entry standards, assisting people with implementing new rules. Title: Disability Benefits Assistant 1988-1998Accomplishments: 1. Trained many people to perform this job. 2. Took on coding responsibilities not usually within the scope of the job. 3. Devised ways to continue to markup new claims when the computer system went down using the one typewriter that was still in the office.

Performed various clerical duties, including receptionist, filing, faxing copying, data entry and reconciliation of books. Companies I was assigned to included Motorola; Major accomplishments during this period: I assisted Motorola's cellular division to reconcile their books since they were behind on converting their paper records into their new computer billing system. This led to multiple assignments with their company where I often finished the work quicker than they expected.

Divinity/Ministry

classes finished

Ba, Geology And Psychology

Activities and Societies: Psy Chi, Geology Club, Geology Newletter Editor, DJ on Radio Station, Reporter and Production Staff.