Alyn Castro Email & Phone Number

San Diego, CA, US

San Francisco, California, United States

1. Sharing my experience as an alumni with current Climbers.2. Giving back to the community by assisting during Open Houses & Tech Orientation.

1. "Successfully established and managed a thriving massage therapy and esthetics business, delivering high-quality services and fostering client satisfaction. Through strategic marketing initiatives and exceptional customer service, cultivated a loyal client base and achieved consistent revenue growth year over year."2. "Demonstrated entrepreneurial.

Greater San Diego Area

1. Maintained 80% of client retention by building trust with clientele and providing quality services by continuing my education in bodywork classes and attended trainings that included advanced techniques and industry best practices2. Converted 60% of my facial clients to schedule a dual service by promoting the benefits of massage during their service.

Greater San Diego Area

1. Delivered exceptional skincare treatments and recommendations to clients, cultivating a nurturing environment and promoting rejuvenation. Conducted thorough initial consultations, demonstrating empathy and understanding while analyzing individual skin needs to develop personalized treatment plans. Applied cleansing and moisturizing facial treatments.

Remote

1. Maintained a 97% satisfaction rating over a 24-month period by resolving customer support cases about the items they’ve purchased2. Proficiently answered 25-30 customer cases by the hour in the Asana portal which resulted in satisfied customers and meeting department key performance indicators

Greater San Diego Area

1. Directed waxing clients to receive facials monthly by advising the benefits of skin care resulting in repeat customers2. Performed initial consultations with clients, communicated with empathy and understanding, performed skin analysis, and developed appropriate treatment plans based on individual needs which resulted in clients promoting my services.

Escondido, California

1 Exceeded sales targets consistently as a Sales Advisor at H&M, utilizing exceptional customer service skills and product knowledge to drive revenue growth. Proactively engaged with customers to understand their needs and preferences, resulting in personalized recommendations and increased sales conversion rates.2. Demonstrated strong leadership and.

San Diego

1. As a Courtesy Clerk at Ralph's Grocery Store, consistently provided exceptional customer service by assisting shoppers with inquiries, bagging groceries efficiently, and maintaining a clean and organized store environment. Recognized for going above and beyond to ensure customer satisfaction and enhance the overall shopping experience.2. Played a key.

1. Successfully streamlined communication processes as an Office Assistant at a window cleaning company by implementing a systematic approach to follow-up calls, resulting in improved client engagement and increased customer satisfaction. Utilized effective communication skills to address client inquiries promptly and proactively, contributing to enhanced.

Salesforce

Throughout the program, I gained hands-on experience in various aspects of Salesforce Administration, including creating records, fields.

Massage Therapy, Swedish, Deep Tissue, Tui Na, Hot Stone, Thai

Massage Therapy, Holistic Health

Circulatory Massage, Deep Tissue Sculpting, Sensory Repatterning

License, Esthetics/Master Esthetics

European facials, waxing, body wraps, microdermabrasion, airbrush tanning, Velashape, Hydrafacial

Psychology/Business

General Education

High School Diploma; Ca, General Studies

Key Club/Volunteer Work 08.2004 — 06.2008