Alyona Howard Email and Phone Number
Determined and motivated administrative assistant, empowering teams to deliver exceptional customer experiences.As a natural leader, I am passionate about inspiring, motivating, and engaging team members to present a positive image consistently. I take pride in taking ownership of customer escalations and problem resolution, ensuring every issue is addressed promptly and effectively.I am dedicated to mentoring and coaching teams to meet daily goals, fostering a culture of continuous improvement and high performance. With my background as an experienced Shift Manager, I bring strong organizational skills and keen attention to detail to every role.My excellent communication and customer service skills allow me to connect with both team members and customers, driving satisfaction and loyalty. I am efficient and possess strong time-management skills, consistently developing and implementing efficient work methods. By collaborating with employees, I strive to increase productivity and achieve outstanding results.
Christian Michi Inc
View- Website:
- yojevents.com
- Employees:
- 12
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Executive AssistantChristian Michi IncMount Pleasant, Sc, Us -
ManagerCharleston Tuxedo Feb 2022 - PresentMount Pleasant, South Carolina, United StatesI work at Yoj Events. I manage a Tuxedo shop in Mount Pleasant and I am a wedding assistant as well.
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ManagerYoj Events, Llc Feb 2022 - PresentMount Pleasant, Sc--Client Consultations: Conduct client meetings, providing personalized recommendations based on detailed information gathered during interactions to meet client needs and preferences.--Order Process Management: Explain the comprehensive process for ordering products, including taking accurate measurements, recording all necessary information, and efficiently placing orders in an online system.--Client Communication: Maintain consistent and professional communication with clients via Google Workspace email to update order status, schedule appointments, and address any questions, concerns, or specific needs.--Supplier Coordination: Communicate regularly with suppliers to review updates and statuses on orders. Pricing and Sales Management: Update the pricing list for Charleston Tuxedo, meticulously tracking monthly goals and credit card fees to ensure pricing accuracy and financial efficiency.--Sales Expertise: Manage both individual and group sales, demonstrating strong sales skills and the ability to cater to diverse client needs.--Event Planning and Execution Support: Review event plans and set-ups, meeting vendors on the day of events to ensure all plans are executed correctly. Assist the event planner with various tasks on the event day to ensure smooth operations and client satisfaction. -
Assistant ManagerHahn'S Coffee Nov 2018 - Jan 2021Westminster, Maryland, United States--Team Leader and Supervisor: Supervised a diverse team of personnel, providing clear work directions and regularly reviewing work processes to ensure efficiency and productivity.--Relationship Building: Developed and maintained effective working relationships with the team members, management, and customers, fostering a positive and collaborative work environment resolution.--Coaching and Recruitment: Managed team members, enhancing their skills and performance. Assisted in the hiring process to build a strong and capable workforce.--Customer Service Excellence: Addressed and resolved customer inquiries and complaints promptly.--Policy Administration: Collaborated with the general manager to implement and administer policies related to human resources, compliance, and quality assurance.
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General ManagerLunazul Jan 2017 - Dec 2018Hampstead, Maryland, United States--Supply Chain Management: Ordered all restaurant supplies, including food, alcohol, uniforms, and equipment.--Financial Management: Managed finances meticulously, ensuring timely payments to vendors and suppliers.--Employee Scheduling: Created and managed schedules for employees, ensuring optimal staffing levels to meet business needs.--Payroll Administration: Handled all payroll functions, including time management and check disbursement.--Recruitment and Hiring: Oversaw the hiring process for both front of the house (FOH) and back of the house (OBH).--Training and Development: Developed and implemented a comprehensive training program.--Menu Development: Collaborated with the kitchen staff to adjust the menu, feature specials, and introduce seasonal items.--Sales and Profitability Monitoring: Monitored sales trends and performance metrics, implementing strategies to drive growth and ensure the restaurant’s profitability.
Alyona Howard Education Details
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Stratford Career InstituteDental Assisting/Assistant -
High School Diploma -
Interior Design -
Psychology
Frequently Asked Questions about Alyona Howard
What company does Alyona Howard work for?
Alyona Howard works for Christian Michi Inc
What is Alyona Howard's role at the current company?
Alyona Howard's current role is Executive Assistant.
What schools did Alyona Howard attend?
Alyona Howard attended Stratford Career Institute, Carroll Christian Schools, Carroll Community College, Carroll Community College.
Who are Alyona Howard's colleagues?
Alyona Howard's colleagues are Anja Pavel, Don Yo, Hamza Bayburt, Hannah Tygart, Fehmi Karakas, Esmer Amedli, Yasemin Ercikan.
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