- Managed Quality Management System and maintained ISO 9001:2015 certification with 0 non-conformities- Conducted health and safety training and assessments, certified as Fire Warden, First Aider, DSE Assessor, and PAT tester- Coordinated internal resources, vendors, and consultants for seamless project execution within deadlines & quality standards- Oversaw diary management, travel arrangements, and event planning for the executive team- Provided regular project updates to… Show more - Managed Quality Management System and maintained ISO 9001:2015 certification with 0 non-conformities- Conducted health and safety training and assessments, certified as Fire Warden, First Aider, DSE Assessor, and PAT tester- Coordinated internal resources, vendors, and consultants for seamless project execution within deadlines & quality standards- Oversaw diary management, travel arrangements, and event planning for the executive team- Provided regular project updates to stakeholders and supported senior management with reports and assistance Show less

- Achieved 100% supply-demand synchronization and exceptional service for partners and customers, driving customer satisfaction and loyalty- Led operational cost-saving initiatives, resulting in improved profitability and sustainable growth- Negotiated annual operational contracts to drive efficiency and cost savings, contributing to increased profitability- Managed national logistics operations, ensuring seamless supply chain operations and on-time delivery to customers-… Show more - Achieved 100% supply-demand synchronization and exceptional service for partners and customers, driving customer satisfaction and loyalty- Led operational cost-saving initiatives, resulting in improved profitability and sustainable growth- Negotiated annual operational contracts to drive efficiency and cost savings, contributing to increased profitability- Managed national logistics operations, ensuring seamless supply chain operations and on-time delivery to customers- Implemented continuous supply chain optimization strategies, reaching 96-98% end-to-end synchronization and superior service levels Show less

- Successfully led startup and maintained 24/7 production of two manufacturing lines, ensuring operational excellence and efficiency- Managed production planning, scheduling, and logistics to streamline production processes and meet tight timelines- Mentored and developed direct reports, optimizing team performance and driving continuous improvement initiatives- Implemented cost-improvement projects through operational efficiencies, resulting in increased productivity and cost… Show more - Successfully led startup and maintained 24/7 production of two manufacturing lines, ensuring operational excellence and efficiency- Managed production planning, scheduling, and logistics to streamline production processes and meet tight timelines- Mentored and developed direct reports, optimizing team performance and driving continuous improvement initiatives- Implemented cost-improvement projects through operational efficiencies, resulting in increased productivity and cost savings- Maintained regulatory compliance and safety standards, ensuring a safe and productive work environment for employees Show less

- Implemented cost-saving projects through operational efficiencies, enhancing operational effectiveness and profitability- Led cross-functional collaboration to drive continuous improvement initiatives, resulting in streamlined processes and enhanced productivity- Managed project scopes, resources, and milestones to ensure successful project implementation from start to finish- Analyzed business processes and collaborated with IT to design and deploy solutions for business… Show more - Implemented cost-saving projects through operational efficiencies, enhancing operational effectiveness and profitability- Led cross-functional collaboration to drive continuous improvement initiatives, resulting in streamlined processes and enhanced productivity- Managed project scopes, resources, and milestones to ensure successful project implementation from start to finish- Analyzed business processes and collaborated with IT to design and deploy solutions for business improvement- Demonstrated a proactive approach in setting the direction for change efforts, driving transformative outcomes in process efficiency Show less

• Strategic planning of the company's business development in the channel of modern retail; • Conduct pre-sales meeting and activities; building a personal relationship with clients and customers• Ensuring high-level service delivery processes – SLA achievement and high level of customer satisfaction• Increasing the quality and quantity indicators of distribution on the entrusted territory; • Cooperation with key accounts in the Region (negotiations, sales planning, conducting… Show more • Strategic planning of the company's business development in the channel of modern retail; • Conduct pre-sales meeting and activities; building a personal relationship with clients and customers• Ensuring high-level service delivery processes – SLA achievement and high level of customer satisfaction• Increasing the quality and quantity indicators of distribution on the entrusted territory; • Cooperation with key accounts in the Region (negotiations, sales planning, conducting business surveys);• Monitoring and analysis of the region's market;• Work with key partners (Novus, Metro Cash&Carry, Fozzy, Auchan);• Planning and coordinating daily work of KAM department ; Show less

Managing and processing order delivery for the customers located in Kiev, Kharkiv, Lviv, Dnipro, Odessa.• Managing and support of the couriers making a delivery (over 60couriers). • Preparing and providing daily reports and reports by request. • Processing and updating databases.• Daily cooperation with processing partners at the side of Retailer.• Developing and implementing processes for the Logistics department.• Partial managing of Logistics department staff (5… Show more Managing and processing order delivery for the customers located in Kiev, Kharkiv, Lviv, Dnipro, Odessa.• Managing and support of the couriers making a delivery (over 60couriers). • Preparing and providing daily reports and reports by request. • Processing and updating databases.• Daily cooperation with processing partners at the side of Retailer.• Developing and implementing processes for the Logistics department.• Partial managing of Logistics department staff (5 specialists). Show less

Managing and processing order delivery for the customers located in the US.Managing and support of the couriers making a delivery. Operating Customer support service via phone (incoming calls) and email.Preparing and providing daily reports and reports by request. Processing and updating databases.

Business and technical sales and partners support Solving problems with errors in orders Processing orders (Placing orders, matching orders with business rules, correcting orders) Permission monitoring (correlate with agreements) Formation and submission of periodic sales reports Consult and training partners, after-sales support, and other Development of accompanying / supporting documents such as documents on special programs, order forms for distributors, as well as… Show more Business and technical sales and partners support Solving problems with errors in orders Processing orders (Placing orders, matching orders with business rules, correcting orders) Permission monitoring (correlate with agreements) Formation and submission of periodic sales reports Consult and training partners, after-sales support, and other Development of accompanying / supporting documents such as documents on special programs, order forms for distributors, as well as active participation in the development of such global documents as PriceList, Priceguidelines Authorization and registration of partners, further support partners in the corporate systems. Creating a business process / workflow Show less

Business and technical sales and partners support Solving problems with errors in orders Processing orders (Placing orders, matching orders with business rules, correcting orders) Permission monitoring (correlate with agreements) Formation and submission of periodic sales reports Consult and training partners, after-sales support, and other Development of accompanying / supporting documents such as documents on special programs, order forms for distributors, as well as… Show more Business and technical sales and partners support Solving problems with errors in orders Processing orders (Placing orders, matching orders with business rules, correcting orders) Permission monitoring (correlate with agreements) Formation and submission of periodic sales reports Consult and training partners, after-sales support, and other Development of accompanying / supporting documents such as documents on special programs, order forms for distributors, as well as active participation in the development of such global documents as PriceList, Priceguidelines Authorization and registration of partners, further support partners in the corporate systems. Creating a business process / workflow Show less

Электронная логистика.

Прием заявок на техническую поддержку и обслуживание POS-терминалов и банкоматов, регистрация их в базе данных «Call Tracking» Управление и составление рабочих планов для технических специалистов на территории Формирование и предоставление руководству, периодической отчетности Техническое и административное обслуживание сервисного центра IBM Администрирование склада и учет доступности деталей