Alysa Beech offers a fresh perspective on the automotive industry. She has extensive background in aftermarket service, as both an advisor as well as a manager. She has banked on that experience and now owns and operates her own NAPA Autopro Repair Shop. As an owner of an automotive repair center herself, she is devoted to developing a keen understanding of all the factors that contribute to a successful and thriving business. As a trainer, she is excited about the opportunity to help others grow their own enterprises with her knowledge in customer and brand experience training. Along with her experience in the aftermarket industry, she has also worked in the OE dealership context as an advisor, trainer, and coach, helping to raise the standard of service across this industry as well. She is an experienced presenter and group facilitator, bringing tremendous energy, excitement and unique teaching strategies to meet the diverse learning needs of the participants. She is a graduate from Western University and is committed to lifelong learning. Along with her love of presenting, she particularly enjoys the creation process in training, excelling at the research and development of material that will foster exciting new growth in the automotive service industry.