Alysha Jackson Email and Phone Number
Currently enhancing my expertise in fraud prevention and risk management as a Senior Claims Analyst at Bank of America while pursuing a Bachelor's degree in Computer Science at Western Governors University. My core competencies include banking, fraud analysis, and maintaining stringent guidelines to mitigate risks effectively.At Bank of America, teamwork and collaboration have been essential in resolving claims and identifying fraud trends. Our collective efforts have fortified the integrity of our clients' financial transactions and safeguarded their assets. I am committed to contributing to an organization's culture that values vigilance, customer education, and strategic risk management, bringing a diverse perspective informed by my ongoing tech education.
Bank Of America
View- Website:
- bankofamerica.com
- Employees:
- 250057
-
Senior Claims AnalystBank Of America Jun 2023 - PresentUnited States• Investigates, researches, and resolves claims submitted by cardholders.• Assess the claims to identify trends to further mitigate risk.• Collaborates with clients directly as needed to finalize results of claims.• Assembles data to analyze the claim for accurate documentation and results staying within bank guidelines
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Senior Fraud AnalystBank Of America Jul 2021 - PresentUnited StatesInvestigate consumers online banking activity and transactions to identify and prevent fraudMonitor accounts for any suspicious or unusual activitySecure suspicious accounts by blocked, freezing, and or holding funds until further investigationEducating customers on the kinds of fraud that are out hereProviding customers with information on how to protect themselves from fraudManage team chatManage team E-set
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Verification SpecialistDiscover Financial Services Mar 2018 - Jul 2021United StatesWorks in a fast-paced call center environment taking both incoming and making outbound callsAnalyzed customer accounts and credit reports to mitigate fraud and losses for the companyAssist customer with line of credit increases and credit reallocationsIdentify trends in fraudInvestigate and analyze accounts for the most accurate information for report on customers credit reportWorked under strict timeline to stay within SLAReview letters from customer disputing ownership of accountsReview bankruptcies, settlements, and litigation documents
Alysha Jackson Education Details
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Computer Science
Frequently Asked Questions about Alysha Jackson
What company does Alysha Jackson work for?
Alysha Jackson works for Bank Of America
What is Alysha Jackson's role at the current company?
Alysha Jackson's current role is Senior Claims Analyst | Banking, Fraud Prevention, Risk Management.
What schools did Alysha Jackson attend?
Alysha Jackson attended Wilmington University.
Who are Alysha Jackson's colleagues?
Alysha Jackson's colleagues are Ram Kumar Ravindran Ramaiyan, Nikita Parashar, Muhammed Kabir Abdullahi, Mike Van Hook, Marisa Witherspoon, Sourish Ray, Julissa Torres.
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