Alysha Jean-Charles Email & Phone Number

New Orleans, La, Us

Actively pursuing my Masters's Degree in Product Design Management.

Burlington, Ma, Us

ECommerce strategist, specializing in on/off-page content and technical optimization. Executed client content strategy campaigns resulting in 75% year-over-year growth in qualified traffic and a 45% increase in clicks, leading to a 65% increase in client revenue.Demonstrated skilled cross-functional team collaboration and robust Stakeholder management resulting in 80% client retention.•Integrated UX audits to develop conversion rate optimization A/B testing, collaborating closely with development teams to enhance website architecture, content, and improve user engagement and overall experience.•Analyzed key performance metrics and conducted competitor analysis to inform strategic recommendations, enhancing client positioning and aligning SEO initiatives with broader digital marketing strategies for cohesive campaigns.Key clients: Jelly Belly, Cailini Costal, Titan HQ Cuber Security, Na Hoku

Conducted a usability audit for a Cyber Security Dashboard, identifying user pain points and recommending improvements to stakeholders, with a focus on Insight Development, Agile Methodologies, and Secondary Research. •Delivered high-level findings using usability heuristics, provided wireframed feature recommendations, and facilitated a Stakeholder Design Sprint workshop, successfully identifying key user experience issues and defining critical use cases.Key Clients: Threat X Cyber Security

Cupertino, California, Us

Exercised empathy by taking on responsibilities including providing expert product advice, delivering exceptional customer experiences, and leading initiatives to enhance team collaboration and customer engagement.•Achieved a 90% Net Promoter Score (NPS) by leveraging in-depth product knowledge and personal training to provide customized solutions, enhanced brand recognition, and loyalty; led team-building activities focused on customer discovery and issue escalation, resulting in a 17% increase in sales.

• Understanding client needs and providing creative ways to solve their problems.• Create branding strategy, logo development, and creative collateral.• Provide research and insight on various creative projects. • Develop and execute social media strategy campaigns.

Cultivated relationships with North East Pharmaceutical and educational clients, surpassing business growth targets through exceptional service, personalized strategy, and key contributions to budgeting and forecasting.•Spearheaded contract negotiations, event strategy, and logistics management across multiple departments, resulting in a 45% increase in sales and a 36% boost in new business acquisitions.•Conducted in-depth market analysis to identify potential new client opportunities and developed highly effective marketing campaigns that maximized market penetration.Key Clients: Novartis, Pzier, SHRM, United States Marine Corp

Orlando, Fl, Us

Member Services Specialist: Served as a driving force behind business retention and satisfied customers by building relationships with a portfolio of key clients. Point person on providing insight and advice on financial planning for high net worth accountholders.• Added value to clients by holding seminars and needs-based consultations.• Built brand trust through consistent results and proven successes.• Repeatedly outpaced expectations; brought in $1.5M in new revenue.Marketing Manager:Strengthened teams through strategic recruitment and onboarding. Improved employee experiences through sound leadership, increasing retention by 45%. Extended ongoing mentorship to align new staff to become key contributors.• Maximized profitability, positioning teams to bring in +20% above target.• Optimized brand exposure by launching cutting-edge campaigns.• Honored for exponential success; awarded Club Elite Top 10% in 2017 andMarketer of the Quarter (x3) 2016 - 2017.

Jakarta Selatan, Jakarta, Id

Spearheaded omnichannel marketing campaigns across digital and social media platforms. Notably increased results by deploying sharp SEO/SEM strategies. Elevated brand trust by enhancing engagement with a 33% increase. Executed strong risk analysis, ROI projections, and forecasting with cohesive collaboration.• Numerical successes include a 45% increase in student enrolment, a monthly profit of $20K on average (social media campaigns), and $55K total.• Maintained a strong community presence by hosting local events.• Celebrated student talent by delivering promos and e-marketing initiatives.

New Orleans, Louisiana, Us

Created all promotional marketing collateral for print and web. Designed run of show brochure featuring top designers. Generated research for media buys and assisted with the strategic development of integrated marketing campaigns. Managed runway logistics, choreography, and production. Responsible for smooth wardrobe changes were being made smoothly and efficiently. My true talent shines in high-pressure situations by handling them with ease and minimizing stress by keeping a positive and cheerful attitude.

Hammond, Louisiana, Us

Worked directly alongside the President to develop a marketing culture and strategy for the firm.Consistently worked with deadlines for RFP submittals and client customized marketing collateral.Attended lunch and learns to greater expand my knowledge of the industry. Assisted with the coordination of events related to projects, sponsorships, and meetings.

Master'S Degree, Product Design Management

Certificate, Ux/Ui Design

Bachelor Of Arts, Advertising

Education record