Process payroll in accordance to federal and state guidelines. Review employee timecards for completion and accuracy. Schedule payroll batches to include withholdings, benefit deductions, wage increases, and bonuses.Operate and maintain HRIS database. Create and schedule custom reports for multiple departments. Ensure compliance of electronic personnel files and payroll records during annual financial audits. Complete annual reporting to regulatory agencies.Broker employee benefit package and act as Benefit Administrator. Manage timely enrollment of insurance programs, Section 125 Flexible Spending Accounts, COBRA, and 401(k) Retirement program. Leads benefit orientations and Open Enrollment meetings.Develop streamlined recruitment policies and techniques to backfill need positions. Trained management and HR staff on best practices. Navigated implementation barriers and adjusted policies based on accessibility.Inaugural DEI Committee member. Worked with HR Team to initiate committee, improve policy, and boost employee engagement. Elected Committee Secretary.Provided Committee with data analysis for additional insight to effectiveness.Completed workman’s compensation claim reporting. Led team to develop streamlined documentation for incident reporting. Review medical documentation and scheduling coordination. Ensure claims are compensated fairly and appropriately.Processed paperwork for leaves of absences, including PMLA, FMLA, and Discretionary Leave of Absences. Reviewed medical documentation and assisted with scheduling accommodation in compliance with HIPPA.

Process payroll in accordance to federal and state guidelines. Review employee timecards for completion and accuracy. Schedule payroll batches to include bonuses, benefit deductions, wage increases and licensure tiers.Recruit, interview, onboard, and orientate new hires. Complete required background checks and new hire authorizations. Develop effective ways to increase recruitment and maximize outreach, including initiating facility Mentorship Program.Credential providers of all levels; including certifications, nursing licensure, medical providers, and vendors. Accurately managed databases of NPIs, malpractice insurance, and additional licensure. (CPR, Controlled Substance, PA, SWOC, etc)Review attendance reports and track disciplinary notices based on severity and frequency. Terminate employees based on extensive documentation; including warnings, write ups, Personalized Improvement Plans, etc.Coordinate audits to ensure compliance, including employee files, competencies, infection control practices, COVID logs, etc.Mediate internal disputes between floor staff and/or managers. Report violations and grievances as required by regulatory compliance agencies. Offer confidential guidance for employees of all levels. Manage front office reception team directly. Write schedules, approve time off requests, and maintain on-call availability. Implement screening procedures in accordance to CDC and CMS guidelines.

Worked directly with Front Office Manager to ensure all needs of the department was met.Developed training materials and SOPs for incoming employees.Trained employees and delegated tasks based on individual employee strengths.Inaugural team member; installed initial operating software for both Front and Back of House. Created developmental materials and schedules based on predictive needs of the company and customers.Ensured all customer complaints were handled delicately and efficiently, with the greatest concern for the customer's needs.Became a ServSafe Instructor and Proctor in order to train and develop Food & Beverage Managers. Taught ServSafe coursework and gave examinations in accordance to ServSafe guidelines. Ensured all employees operated within food safety regulations in accordance to ServSafe and local food safety regulatory departments.

Interviewed and hired employees. Completed on-boarding and payroll duties. Gave direct and honest coaching. Delegated daily tasks based on priority and team member’s strengths.Ordered products based on trends, requests, and local events. Reviewed and adjusted vendor orders. Monitored store organization and cleanliness. Investigated and acted on cash shortages or theft.Reviewed and analyzed profit & loss statements. Budgeted payroll to current sales. Created and implemented new ways to decrease controllable expenses and waste.Completed consistent monthly audits of each department. Joined initial auditing team and traveled to other locations to perform full internal inventory audits. Reviewed and investigated audit losses and miscounts. Managed food service program. Inventoried beverage and food departments weekly. Completed cost analysis to adjust recipes to maintain profitable margins and increase yields when possible. Ensured program met health department regulations. ServSafe Manager Certified. Expires May 2023

Guardianship & Case Management

First Impressions: Assist residents with daily activities, scheduling, and complaints. Handle multi-line phone system to direct office calls & inquiries. Conduct emergency management procedures and new employee training. Some database management and data entry.Activities Representative: Help facilitate special Marketing or Life Enrichment events.Catering Assistant: Designed catering booklet and promotional materials. Communicate with event sponsors and relay requests to staff.

Design and develop promotional materials and product advertisements.Manage Social Media accounts including Facebook, LinkedIn, Google +, and Twitter.Published and actively maintained website.Assist with meeting preparedness and client relations.