Processor
CurrentManaging more than 1000 NOC's and processing cheques. Automated the insurance payment portfolio using Excel (VBA) and SQL Server, significantly reducing manual effort and minimizing errors.Collected relevant information and created databases necessary for application development, ensuring data accuracy and accessibility.Provided support to teams in resolving MIS-related issues, ensuring smooth reporting processes and data integrity.Managed the launch and follow-up of auto loan claims until closure, ensuring timely processing and customer satisfaction.Conducted comprehensive reconciliations of auto loan cases, including fresh and renewal payments for insurance companies, ensuring accuracy and compliance with regulatory standards.Managed upfront and standing order amount short recoveries through AGI manual entries from non-checking customer accounts, ensuring proper documentation and adherence to internal policies.Facilitated seamless auto loan payments to insurance companies, ensuring timely and accurate transactions while adhering to established procedures.