Strengths-based mental health counseling, coaching, and consulting services dedicated to helping women love themselves fully and live on their terms as their truest selves wherever they go.

- Author social media content to attract potential and current NCCDA members to register for and submit proposals for the annual conference

- Authored content for career educators and employers to understand and apply principles of social justice and continual professional development

- Coached, counseled, and advised 310+ students in 1:1 appointments via a brief, solution-focused approach- Engaged in cross-disciplinary collaboration for campus engagement and programming with staff, faculty, and student organizations- Observed Corporate Employer Relations meetings with and on behalf of employers to determine best methods for achieving viable partnerships that benefit all stakeholders (e.g., students, SPDC, employers)- Co-instructed 4 half-semester career education and exploration courses - Contributed to the Student Professional Development Center blog and NCCDA Newsletter - Led and/or participated in professional development conferences, institutes, and town halls

- Individual and group career counseling and coaching services provided to University and local high school students- Author/contributor to The Alex Lee Career & Professional Development Center blog- Workshop facilitator for various campus organizations and topics within career development and holistic wellness- Interpret personality assessments such as MBTI, True Colors, and Leadership Compass- Resume construction and enhancement based on an integrated theoretical approach - Professional interviewer - Recruiter of applicants for career center student work-study position

- Promoted a safe, dynamic, learning and fun environment for the children of the Catawba County Schools QUEST After School Child Care program - Facilitated scholastic and creative activities for children ranging from the ages of 5-12 years old - Created space for students to share with me how their day went with "Thumb Time"- Learned from students' diverse backgrounds and approaches to life in large and smaller group discussions - Resolved student discrepancies and motivate students to resolve group conflicts amongst themselves

* Job shadowing with Best Buy HR Back Office Leader: - Screen applicants for open requisitions - Review of applicants' basic qualifications - Phone screening interviews - Discussion of desired qualifications in applicant answers - File maintenance and record retention overview - Prepare onboarding experience for new hire* Roles and functions as a Customer Service Specialist:- Serviced 50-70 calls on a multi-line system per day for four District Best Buy retail stores- Navigated multiple web pages of data entry used to resolve customer inquiries - Email and verbal communication with management, vendors, and employees- De-escalated distressed customers using empathy and solution-focused practices- Audited receipt for and tender online site-to-store order pickups - Continuously learned updated Best Buy branded competencies

- Accurately tendered check cashing, MoneyGram, and bill payments- Staged and dispensed online site-to-store order pickups- Engaged phone etiquette for intercom announcements- Processed sales, returns, and exchanges of products

- Provided customer service to AT&T customers in a call-center environment.- Engaged in courteous non-scripted customer representative interactions to provide first call resolutions and conveyed a wide array of knowledge of products, pricing, and procedures. - Clarified, probed for and confirmed understanding of customer requirements or problems.- Navigated multiple computer systems to troubleshoot research and analyze customer problems with billing, service upgrades/downgrades, and disconnects for cellular and home services offered by AT&T.

- Investigated amyloid precursor protein (APP) expression in response to treatment with triiodothyronine (T3) hormone. - Determined effects of hypothyroidism on APP expression in rat neuronal Neuroscreen-1 (NS-1) cells.

- Performed clerical duties including typing, filing, copying and faxing. - Secured student government association summer retreat location. - Managed inventory of supplies as well as additional duties upon request.

- Cultivated rat neuronal, Neuroscreen-1 (NS-1) cells and human neuronal cells, SK-N-SH, in the laboratories.- Completed independent work on experiments involving cellular protein transfection and performed neurite outgrowth assays. - Used good laboratory practices in creating cell culture media used in experiments, as well as fulfilled additional duties upon request.

Completed courses (quantitative statistics, human physiology, organic chemistry, physics, GRE preparation). Attended healthcare seminars. Shadowed healthcare professionals. Read Hole in the Head: A Life Revealed, discussed with author Wilbert Smith, Ph. D.