Alysia Serra

Alysia Serra Email and Phone Number

Customer Success Manager at The submarine way @ The Submarine Way a Genesis Group LLC Company
Alysia Serra's Location
Los Angeles, California, United States, United States
Alysia Serra's Contact Details

Alysia Serra work email

Alysia Serra personal email

n/a
About Alysia Serra

As a customer success manager, I am responsible for setting up meetings with prospective customers and giving them demos of our products, answering any questions they have about how to use the product, and making sure that they understand the value of our offerings.I enjoy my job because I love talking to people and helping them be successful in whatever it is that we are working on together. I am especially interested in customer service because my father works in the customer service industry, and I want to follow in his footsteps and make something of myself.I am an energetic and outgoing professional with a passion for people and a customer-centric approach. I thrive on problem-solving and look forward to any challenge that comes my way. I thrive on learning new things, especially in customer service, where I get to function as a liaison between my company and the customer. At this position, I work closely with many different departments in the company, including Marketing and Sales to ensure customers expectations are met. Say hello, and let's connect!

Alysia Serra's Current Company Details
The Submarine Way a Genesis Group LLC Company

The Submarine Way A Genesis Group Llc Company

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Customer Success Manager at The submarine way
Alysia Serra Work Experience Details
  • The Submarine Way A Genesis Group Llc Company
    Customer Success Manager
    The Submarine Way A Genesis Group Llc Company Jul 2019 - Present
    Myrtle Beach, Sc, Us
    Responsibilities: - Handle customer onboarding and ensure our customers maximize their revenue potential with our offerings. - Provide our customer service reps with key tips on how to help our clients solve their issues. - Work directly with the managers to resolve escalated client issues in a swift manner. - Report analytics and metrics to the managers and sales reps. - Provide coaching to our customer service reps on how to handle specific customer issues and scenarios. - Work with line managers to make sure that the quality standards are being met. - Work closely with the leadership team to increase employees' efficiency in handling client issues.
  • Upwork
    Self Employed
    Upwork 2017 - Jun 2019
    San Francisco, California, Us
  • Aumnia, Inc.
    Head Of Product
    Aumnia, Inc. Jan 2016 - Mar 2017
    Camarillo, Ca, Us

Alysia Serra Education Details

  • California State University, Fullerton
    California State University, Fullerton
    Accounting And Finance

Frequently Asked Questions about Alysia Serra

What company does Alysia Serra work for?

Alysia Serra works for The Submarine Way A Genesis Group Llc Company

What is Alysia Serra's role at the current company?

Alysia Serra's current role is Customer Success Manager at The submarine way.

What is Alysia Serra's email address?

Alysia Serra's email address is al****@****ork.com

What schools did Alysia Serra attend?

Alysia Serra attended California State University, Fullerton.

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