Promoted to Tiny (parent of WeCommerce)

Promoted to WeCommerce (parent of Stamped)

Devise post-merger integration plans for recently acquired entities ensuring processes, procedures and systems are properly aligned with our people framework and internal SOX controls Oversee day to day HR function and lead initiatives focused around supporting a high performance team for 2 multinational organizations Accountable for payroll operation, ensuring adherence to proper guidelines and requirementsManage, Coach and develop a team of 3 direct reports in both Payroll and People & CultureWork with Executive and Sr. Leadership group to devise strategies for recruitment, engagement, compensation and benefits, performance management and career planning

Work with Executives and Leadership to execute on company objectives ensuring proper alignment with People & Culture initiativesOversee a wide variety of HR functions and initiatives focused around supporting a high performance team including recruitment, compensation, health & safety, engagement and performance managementConduct annual compensation analysis and benchmarking ensuring market competitiveness and making recommendations for annual adjustmentsManaged recruitment for multiple ongoing searches during hyper growthOversee payroll and benefits administration for hourly, salary and commission based employees across 3 Provinces and small team in the USResponsible for coaching, developing and managing performance of payroll & benefits administratorComplete applications for and ensure compliance with employer supported immigration and Permanent Residency Guide leadership on legal and regulatory concerns providing advice on associated risks and concerns

Create policies and processes in alignment with corporate objectivesAct as a subject matter expert legal/regulatory requirements in and best practices to ensure complianceProvide advice on change management, employee relations, performance management, employee engagement and organizational designManage the performance management and performance evaluation processConduct annual compensation analysis and ensure competitiveness of total rewardsMake recommendations for initiatives that build a fun and engaging company cultureCreate employer brand strategy and make recommendations to establish company as an employer of choiceFacilitate employee onboarding and offboardingFull cycle recruitment for a variety of roles

Set targets for and manage the performance of individuals on the People and Operations TeamEstablish overall HR strategy and ensure alignment with organizational objectivesProvide guidance and advice to Founders and Management team on a variety of HR related issues including talent management, performance management, employee retention, engagement and employee relationsAnalyze metrics to proactively identify and recommend areas of improvementManage annual performance review and compensation evaluation process Proactively suggest initiatives to enhance employee engagementDrive and enforce company culture and brand initiativesWork with Management team on performance management plansEnsure competitiveness of compensation and benefits packageConstantly evaluate current processes to ensure achievement of goalsOversee all HR and Operations projects Facilitate employee onboarding and offboardingManage immigration processAccountable for total HR budgetPrepare and analyze monthly and quarterly reportsProcess company payroll

Learning & Development SpecialistDevelop strategy and structure for a corporate university including establishing timelines and budgetsEstablish effective processes for knowledge transfer across the organization Source and recommend a Learning Management System (LMS)Liaise with Leads and Managers to determine training and development needsRecommend improvements to current onboarding process to strengthen knowledge retention and overall employee experienceBuild training courses and programs for both soft and technical skills developmentCreate learning content using a blended approach (E-learning, traditional classroom sessions and manuals/ guides)Work with Subject Matter Experts to create resourcesManage project timelines and deliverablesHR GeneralistEstablish effective recruitment strategy to source both passive and active candidatesUtilize multiple resources to find talent including internal and external websites, social media and staffing agencies. Effectively screen, interview and present candidates based on required job competencies and skillsAdminister pre-employment skills assessments Interpret results for computer and personality profiles and coach candidates and hiring managers on analysisWork with Leads and Managers to short list potential candidatesCreate and facilitate courses that build on employee skills and competenciesGenerate individualized onboarding plans for new hires and ensure successful transitionResponsible for benefits administration including Health & Dental, MSP and RSP plan enrolmentProvide guidance to employees on HR policiesMaintenance of employee records including employment files and training/ job required certificationsCoordination and budget management for local social committee; Budget oversight for remaining branches

Worked with directors to assess organizational needs from HR perspectiveDeveloped recruitment strategies for each candidate search including analyzing and updating position descriptions, creating interview questions based on competencies and attracting talent through job postings and networkingConducted phone and in-person interviewsComposed offer letters and negotiated terms for permanent employeesNegotiated contract renewals for independant contractorsAddressed and provided guidance to staff and management on employee relations issuesProvided guidance on conflict management and performance management concernsConducted employee surveys as part of annual performance appraisalsCoached management on and participated in performance appraisal conversationsConceptualized and drafted new corporate policiesAdvised owners/ principals on potential legal risks and obligations as they relate to Human Rights, Employment Standards and Health & Safety regulationsTracked, analyzed and made recommendations with respect to labor costsCoordinated internal and external training and development

Facilitated workshops on a variety of topics including Conflict Management, Performance Management, Behavioural Interviewing and Coaching for various levels within the organizationUtilized a variety of the training methodologies, techniques, concepts, learning tools, and practices to ensure maximum effectiveness of training programsBuilt over 50 online learning modules for staffMaintained data and provided analytics on employee trainingConducted store visits to connect with staff and resolve HR issuesRelayed company directives and ensure consistency in corporate communicationsPartnered business units and subject matter experts in the design and creation of training programs to improve staff competenciesMonitored and measured effectiveness of training programs

Accountable for daily operations of the store including scheduling, coaching and delivery of performance reviews for floor staffImplemented strategies to increase sales, gross margin and inventory control and effectively planned and executed seasonal and monthly merchandising transitionsAccurately forecasted and ordered stock for upcoming ads and promotions to maximize sales opportunitiesInvolved in the recruiting, interviewing and on the job training of part-time staff

Maximized sales through effective hiring, training and coachingAccountable for the implementation of the weekly schedule and maintaining monthly payroll budgets for a staff of approximately 45Partnered closely with my district manager and my management team to execute new initiatives in the store as well as maintained company visual and customer service standardsPersonally responsible for all sales figures including daily totals, KPI's and shrink percent