Alysia Prater Email & Phone Number

Boulder, CO, US

Denver, Colorado, United States

- Manage and oversee the Technical Services department that handles escalated customer requests and see that those requests are solved by a cross-functional engineering team. Comprised of: - Support Engineering for Mariana Tek, zingfit - Product Management for zingfit - Professional(Client) Services for zingfit (includes Project Managers and Web.

Louisville, Colorado, United States

• Manage the Professional Services department, including Web Development and an Associate Project Manager. Define and develop project scope and objectives, detailed work plans, schedules, project estimates, resource.
• Manage software development release cycle; coordinating resources, creating documentation and running release events
• Built, defined, streamlined, and implemented processes specific to each project type
• Responsible for tracking and… Show more Manage the Professional Services department, including Web Development and an Associate Project Manager. Define and develop project scope and objectives, detailed work plans.
• Responsible for tracking and reporting accurate project status and manage variances, develop and manage project issue escalation and resolution process
• Manage technical issues, risks and priorities. Perform risk assessment and implement risk mitigation plans Show less

• Assisted Lead Project Manager in maintaining project schedules, budgets, and minor projects
• Actively worked with Lead PM on standard practices and improvements
• Successfully implemented and streamlined new organization processes
• Took charge of quoting and negotiating payments
• Provided monthly progress reports and financial updates on assigned projects

Louisville, Colorado

• Provided administrative and organizational support to Onboarding team. Assisted project managers in work breakdown structures, meeting summaries, logs, and status reports to ensure effective and efficient.
• Assist project management team with administration of project-related work
• Track, analyze and organize project flow to identify… Show more Provided administrative and organizational support to Onboarding team. Assisted project managers in work breakdown structures, meeting summaries, logs.
• Track, analyze and organize project flow to identify areas of improvement and Show less

Boulder, CO

• Served as focal point of contact for overall Ocean First departments which included Swim, Dive, Travel, and Retail. In charge of cultivating and maintaining solid working rapport with clients. Responsible for.
• Administered and arranged department schedules
• Acted as client liaison and oversaw program management
• Evaluated revenue reports to implement profitable strategies
• Analyzed survey data to provide strategic… Show more Served as focal point of contact for overall Ocean First departments which included Swim, Dive, Travel, and Retail. In charge of cultivating and maintaining solid.
• Analyzed survey data to provide strategic improvements