Responsible for providing sales in personal insurance for auto, home and life in North Carolina.Responsible for Affinity Accounts with business and corporations in North Carolina.

Responsible for Sales in Personal & Commercial Lines, as well as Life & Health Responsible for account management of current and new business

Earned North Carolina Property and Casualty Insurance Agent License within 3 months of hireResponsible for account management of nine public entities in New Hanover County, including renewing, reviewing, and marketing large insurance policiesResponsible for application, endorsement, and audit processing for renewals and yearly requestsContinually working on development and execution of Risk Management Department’s performance measures and strategic planDeveloped the internal scanning policyAssist with approving contracts and determining insurance requirements for New Hanover County and City of WilmingtonAssist with management of liability, property and workers compensation claims, working with claimant and insurance adjuster in settling claimsAssist with determining loss control measures and training of employees on techniques Responsible for management and reconciliation of budget revenue and expenditure accounts for New Hanover County, as well as invoice processing for all nine entitiesResponsible for procurement card processing and management of accounts

Responsible for collections of past debts for Animal Control, Library, Department of Social ServicesResponsible for developing protocol for collection departmentAssisted with organizing and executing reconciliation of debts before 2006 within New Hanover CountyAssisted in presenting data on Department of Social Services uncollectable debt accounts

Participate in the development of the FY 2011-2012 budget preparation, including working with MUNIS and analyzing departments for savings and development Aided in reorganizing and editing the Comprehensive Annual Financial ReportAssisted in audits of businesses throughout New Hanover County, as well as bank reconciliations for NHC Financial ReportsPrepared and organized the NHC Service Project in May 2011 that aided in restoring several NHC buildings

Supervision of three Big Buddy Case Managers in the execution of events involving Big/Little Buddies to promote exposure of the Big Buddy program to the community at large and those engaged in the program to each other.Communicate and promote activities to CFVC members, staff and board, and general public through regular communication.Lead Media Relations efforts and contributed to Public Relations of the organization by appearing as a host on 104.5 Radio Station in support of National Make A Difference Day.Attend staff meetings and report on status of large and small events.Maintain a database of files related to news coverage, souvenirs, and programs related to all events of CFVC.Write Grants for specific programs as well as the CFVC in general; recently awarded Grants from Kids Care Club and GenerationOn.Assist in supervision of three Employment Security Commission trainees. Maintain Gift Works database of clients and organizations related to all CFVC events.

Supported litigation cases, such as document production (familiar with Bates labeling) and stages of discovery. Aided start-up business efforts, such as creating new corporations and filing Articles of Organization online with the Massachusetts Secretary of State.Worked on Real Estate Files, such as requesting MLC’s, Title’s, and searching for Back Policies.Managed office activities – interacted with clients daily, answered phones, scheduled appointments.