Alyson C. Email & Phone Number

The core duty of a CSA with Quiktrak is to facilitate floorplan audits for clients, who are primarily finance companies. This includes communicating and scheduling the audits, performed by independent contractors across several different states and locations. Client, dealer and inspector specifications must be met with utmost detail and care. Support (both.

Beaverton, OR

I analyzed and altered data which built online wagering made available through xpressbet.com, in addition to coordinating with partner companies such as AmTote to provide VoiceBet wagering (maintenance of IVR codes and more) and validation of information presented to customers. Web video troubleshooting was a daily task. Vigilance was required in regards.

Hillsboro, OR

During my time with SureID, I held the positions of Customer Support Administrator levels I-III. I maintained customer accounts through CRM programs that included high-end Tier 1 accounts that regularly accrued payments of hundreds of thousands of dollars in transactions that I personally conducted. This was in addition to handling refunds and assisting.

Required to interact with both boarding and daycare dogs, observe and facilitate play between the dogs, feeding, looking after basic needs, cleaning, kenneling, and general well-being of the dogs.

Interact with customers and assist with general inquiries about products, sales, deals and other offers within the store by implementing customer service skills. Basic cash register operations, with monetary and credit/debit card transactions.