• Opening and closing the restaurant.• Appointing, inducting, and mentoring new staff members.• Scheduling shifts and assigning tables to waitstaff.• Resolving customers' questions and grievances in a professional manner.• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.

• Executes workload and distributes tasks to support the customer experience.• Serves as a leader on duty to ensure a positive and compelling customer experience.• Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager.• Delivers the highest level of customer service supporting Kohl’s “Yes We Can” culture through effective problem solving.• Trains associates on selling floor operations and best practices.• Executes department and fitting room recovery and replenishment.• Identifies merchandising opportunities to increase sales while improving operations.• Ensures team merchandising fixtures and maintains non-promotional signs.

• Welcoming customers into the store• Staying knowledgeable about our range of products• Explaining to customers the best products for their needs• Recommending related products to increase customers’ options and enrich the shopping experience • Explaining the benefits and functions of products, method of preparation and how to use them to achieve the best results• Accepting and processing orders, operate the POS register and resolve returns issues• Promoting special sales, offers and awareness of store loyalty program

• Served patrons with food and beverages in a positive and friendly manner.• Provided information to help food and beverage selections.• Presented ordered choices in a prompt and efficient manner.• Maintained dining ambiance with an enthusiastic attitude.

• Manage, train and supervise staff, schedule staff hours, and uphold standards of customer service.• Ensure compliance with health and safety regulations.• Provide customer service, answer customer questions, and address complaints.• Oversee the balancing of cash drawers, record income and expenditures, and monitor inventory.

• Ensure high levels of customer satisfaction through excellent sales service.• Assess customers’ needs and provide assistance and information on product features.• Welcome customers to the store and answer their queries.• Follow and achieve department's sales goals on a monthly, quarterly and yearly basis• Operating cash registers, managing financial transactions, and balancing drawers.