Alyson Pocock

Alyson Pocock Email and Phone Number

Sr Operations System Admin @ Prosper Marketplace
Peoria, AZ, US
Alyson Pocock's Location
Peoria, Arizona, United States, United States
Alyson Pocock's Contact Details

Alyson Pocock personal email

n/a
About Alyson Pocock

I am a graduate of the University of Arizona, class of 2008, certified Scrum Master as of October 2021. Professionally, my current role involves data and trend management as an analyst, and Agile project management work. I enjoy process change management, trend analysis and showing others how to best utilize or create tools to facilitate data-driven decision management.

Alyson Pocock's Current Company Details
Prosper Marketplace

Prosper Marketplace

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Sr Operations System Admin
Peoria, AZ, US
Website:
prosper.com
Employees:
492
Alyson Pocock Work Experience Details
  • Prosper Marketplace
    Sr Operations System Admin
    Prosper Marketplace
    Peoria, Az, Us
    View
  • Connexai
    Technical Service Engineer
    Connexai Sep 2024 - Present
    View
  • One (Open Network Exchange)
    Workforce Manager
    One (Open Network Exchange) Oct 2022 - May 2024
    View
  • One (Open Network Exchange)
    Dialer Administrator Operations Manager
    One (Open Network Exchange) Apr 2022 - Apr 2023
    United States
    View
  • Usaa
    Dialer Administrator I And Project Analyst
    Usaa Sep 2018 - Apr 2022
    Phoenix, Arizona
    I wear many hats. My role includes providing workforce management support for my department, running an inbound/outbound blend dialing environment, auditing controls for federal regulations and managing the departmental member correspondence to align with regulatory standards.
    View
  • Usaa
    New Member Services Senior Representative
    Usaa Feb 2017 - Sep 2018
    Phoenix, Arizona Area
    As a senior New Member Services Representative, I helped potential members establish their eligibility and assess their Property and Casualty Insurance needs, along with discussing the advantages and products that they are entitled to as a member of USAA.
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  • Usaa
    New Member Services Specialist
    Usaa Apr 2016 - Sep 2018
    Phoenix, Arizona
    Going above for those who have gone beyond.
    View
  • The Art Institutes
    Finance Counselor
    The Art Institutes Sep 2015 - Apr 2016
    View
  • The Art Institutes
    Admissions Counselor
    The Art Institutes Apr 2013 - Sep 2015
    Phoenix, Arizona Area
    Military Admissions CounselorFacilitated complete on-boarding of new students.Served as the primary point of contact for student questions and concerns regarding degree requirements, programs, policies and procedures.Communicated with new and prospective students via extensive phone contact.Maintained positive relationships with students to help support program persistence and generate referral activity.As a member of a high-performing team, met performance goals and inspired others to perform.
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  • Starbucks
    Barista
    Starbucks Oct 2012 - Apr 2013
    Fast-paced work environment, multiple tasks, service driven, customer driven.
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  • Coventry Health Care, An Aetna Company
    Billing Customer Service
    Coventry Health Care, An Aetna Company Sep 2011 - Apr 2012
    Tucson, Arizona Area
    Answer incoming phone calls regarding questions about payment rendered for Worker's Compensation. Work with both clients and adjusters to resolve payment concerns for Gallagher Bassett insurance company. Problem solve regarding necessary documentsKnowledge of ICD-9 codes necessary.
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Alyson Pocock Skills

Customer Service Sales Microsoft Office Public Speaking Social Media Higher Education Social Networking Marketing Leadership Budgets Teaching Recruiting Leadership Development Teamwork Marketing Strategy Community Outreach Training Team Building Coaching Social Media Marketing

Alyson Pocock Education Details

Frequently Asked Questions about Alyson Pocock

What company does Alyson Pocock work for?

Alyson Pocock works for Prosper Marketplace

What is Alyson Pocock's role at the current company?

Alyson Pocock's current role is Sr Operations System Admin.

What is Alyson Pocock's email address?

Alyson Pocock's email address is al****@****saa.com

What schools did Alyson Pocock attend?

Alyson Pocock attended University Of Arizona.

What skills is Alyson Pocock known for?

Alyson Pocock has skills like Customer Service, Sales, Microsoft Office, Public Speaking, Social Media, Higher Education, Social Networking, Marketing, Leadership, Budgets, Teaching, Recruiting.

Who are Alyson Pocock's colleagues?

Alyson Pocock's colleagues are Diana Weil, Stephanie (Shuomin) Ma, Yutong Z., Fy Undefined, Sarkis Kerelian, Rutvi Sutaria, John Speight.

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