Serve as an All-Call Professional Interpreter for a language interpretation and document translation service. Provided services across numerous topics, including medical, law, insurance, finance, technology, business, and government. Selected Contributions:- Demonstrated linguistic proficiency, interpersonal skills, and ability to analyze dialectical and cultural differences in facilitating communication and overcoming language barriers to deliver high-value outcomes.- Recognized for outstanding performance, customer service excellence, and consistent positive Quality Assurance reviews.

- Provide administrative assistance for the Chicana & Chicano Department; serve crucial role in recruitment and outreach and open house annual event and inform students and prospective students on program information.- Maintain accurate and comprehensive database to support strategic decision making regarding recruitment efforts and academic programming.

Combine insightful leadership, effective communications, and empathetic counseling skills in leading clinical groups to support patient recovery and well-being. Oversight for counseling, reporting, community outreach, and resource and housing referrals. Selected Contributions:- Led treatment sessions to facilitate recovery for patients with mental health diagnosis, including Depression, Schizophrenia, Schizoaffective, Bipolar Disorder, and Substance-Use Disorder; championed and helped clients develop coping and independent living skills.- Collaborated with clients to develop and utilize SMART treatment plans to support recovery, participated in weekly psychiatric consultations with clients, and ensured adherence to residential licensing and MediCal’s audit standards.- Cultivated clear channels of communication with families and outside agencies to support client treatment, welfare, and progress.- Maintained accurate and comprehensive client reporting to document client progress and support ongoing care, including admission summary, PIRP notes, weekly/30-day/RAP notes, and Treatment Summary Reports (TSR).

Provided direct client services for patients in a physical therapy clinic. Demonstrated commitment to ongoing professional development to elevate patient outcomes. Selected Contributions:- Conducted biopsychosocial and trauma-specific assessments and leveraged evidence-based treatment options for patients with mental health issues and co-occurring disorders, including PTSD, Depression, Schizophrenia, Methamphetamine-Use Disorder, and Marijuana- Use Disorder.- Served as a bridge between patients and community; participated in clinical meetings to discuss and determine optimal services, and provided appropriate referrals for resources and housing. - Partnered with Adult Substance Abuse Treatment Services (ASATS) to support clients with on-going mental health issues and substance abuse.