Aly Spears Email & Phone Number

Serves as the point of contact for customer orders, inquiries and issues for brokers,customers, and sales team.Directly responsible for processing and billing all orders.Manages all issues involving freight, logistics, claims, and customer pricing.Troubleshoots customer pricing using AR7 accounting program to assist sales team.Researches and logs every shortage to customers in order to provide more accurateforecasting for Supply Chain.Proactively engages with the Sales team, brokers, and customers to investigate abnormalorders and follow through to resolution to provide a positive customer experience.Supports the sales team and supply chain with research, reports, and inquiries such ascustomer usage and shortages.Coordinated the logistics for the International Dairy, Deli, and Bakery Association foodshow.Created templates and kept them up to date to track customer shortages and warehouseissues.

Greater Seattle Area

I was the billing specialist for the lubricant department at SeaPort Petroleum. I also supported a sales team, liaised between Shell and SeaPort, and worked with our accountant on journal entries.

Bellevue

I was responsible for the appraisal department at Sammamish Mortgage. I saw that they were ordered, managed, and received in a timely manner.

Bellingham, Washington Area

I assisted patrons with research and finding materials.I also took care of library functions and did book care and curatorial work.

Bachelor Of Arts (Ba), Humanities/Humanistic Studies

Diploma

Education record