Alyssa Bates Email and Phone Number
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Experienced Account Representative with a demonstrated history of working in the laboratory & health care industry. Skilled in U.S. Health Insurance Portability and Accountability Act (HIPAA), Epic Beaker, varying clinic EMR's, Change Healthcare, hc1.com, and Reference Laboratory Account Management. One of the joys of my job is developing a true relationship with each and every one of my clients. I want them to feel comfortable communicating with me and know that they can bring up any questions or concerns that they may have. I love to problem solve and dig deep into issues to see why they have happened and what to do to prevent this from happening in the future.
Labcorp
View- Website:
- labcorp.com
- Employees:
- 16488
-
Key Account ExecutiveLabcorp Nov 2021 - PresentMinnesota, United States
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Account RepresentativeNorth Memorial Health Care Nov 2014 - Jan 2022Robbinsdale, MnWorks collaboratively with sales/marketing to help inform lab staff of new customers and any new/additional service responsibilities. Works with new customers start-up and retention. Builds a strong working relationship with all customers. Monthly and quarterly meetings with strategic clients administration to assure quality standards are being met. Respond to customer service concerns, complaints, and requests by working with the laboratory staff to resolve issues and ensure customer recovery is successful. Leads client training and orientation to laboratory systems. Documents and monitors all client information, questions and concerns into CRM system. Adhere to compliance (coding and insurance) policies and procedures applicable to specific job functions. Generates laboratory patient test reports, faxes and files reports along with applicable computer reports, queries and worksheets. Answers and resolves telephone inquiries and inquiries in person, in a professional manner. Accepts other duties as assigned to promote the accomplishment of organizational goals.My goal is to make sure that all of my clients know that I truly care about their business and want the best for them. I work hard to build relationships where they are comfortable coming to me with any questions or concerns they may be having. I want to dig into a problem and figure out why it happened and how to prevent it from happening in the future. I am always open to hear opinions and ideas from my clients in order to make their experience with North Memorial Reference Lab more successful. -
Lead Client Service RepresentativeNorth Memorial Health Care Aug 2008 - Oct 2014North Memorial Reference LaboratoryCoordinates and provides prompt, accurate and courteous processing of information to clients, patients and their families. Duties include;Respond to customer service concerns, complaints and requests by working with the laboratory staff to resolve issues and ensure customer recovery is successful. Adhere to compliance (coding and insurance) policies and procedures applicable to specific job functions. Participates in client training and orientation to laboratory systems. Works collaboratively with sales/marketing to help inform lab staff of new customers and any new/additional service responsibilities. Performs computer data entry, result lookup, generates laboratory patient test reports, faxes and files reports. Generates and completes applicable computer reports, queries and worksheets. Answers and resolves telephone inquiries in a professional manner. Accepts other duties as assigned to promote the accomplishment of organizational goals.
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Lead PhlebotomistChildren'S Hospitals And Clinics Of Minnesota Aug 2004 - Aug 2008Performed phlebotomist duties including specimen collection, specimen accessioning and specimen processing. Coordinated and provided work direction for phelbotomy staff. -
PhlebotomistQuello Clinic Jun 2001 - Aug 2004Performed phlebotomy duties including; CLIA waived testing, specimen collection, accessioning and processing.
Alyssa Bates Skills
Alyssa Bates Education Details
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Zoology/Animal Biology -
Moorhead High SchoolHigh School -
Park Christian
Frequently Asked Questions about Alyssa Bates
What company does Alyssa Bates work for?
Alyssa Bates works for Labcorp
What is Alyssa Bates's role at the current company?
Alyssa Bates's current role is Key Account Executive at Labcorp.
What is Alyssa Bates's email address?
Alyssa Bates's email address is al****@****ial.com
What is Alyssa Bates's direct phone number?
Alyssa Bates's direct phone number is +165126*****
What schools did Alyssa Bates attend?
Alyssa Bates attended North Dakota State University, Moorhead High School, Park Christian.
What are some of Alyssa Bates's interests?
Alyssa Bates has interest in Social Services, Environment, Education, Science And Technology, Disaster And Humanitarian Relief, Human Rights, Animal Welfare, Arts And Culture, Health.
What skills is Alyssa Bates known for?
Alyssa Bates has skills like Healthcare, Epic Systems, Hipaa, Healthcare Information Technology, Emr, Hospitals, Medical Terminology, Ehr, Software Documentation, Customer Service, Data Entry, Healthcare Management.
Who are Alyssa Bates's colleagues?
Alyssa Bates's colleagues are Makda Walelegn, Rosa Sullivan, Courtney Chang, Shwetha G M, Pratiksha Tribhuvan, Inna Kapnik, Robert Krick.
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