Alyssa Biala, Logistics Leader Email & Phone Number

Phoenix, AZ, US

• Working with doctoral learners as an expert in Technology adoption
• Technology
• Technology adoption model
• Organizational change
• Management
• Leadership

Hamburg, DE

Seeks transformational process improvement opportunities to produce high-performing teams by assessing performance against output metrics. i.e., sponsored training for identified skills gap and within 3 months reduced unrated invoicing by over 70% for international bill of ladings.Sources, manages and coaches new team of direct reports composed of 15 sales.

Hamburg, DE

Oversaw, trained and managed all complex customer escalation inquiries for the U.S. with a team of 7 to resolve Tier 3 issues for international customers. i.e., within 4-weeks developed an autonomous team that was self-sufficient and excelling in their work.Initiated standardizing workflows for the department to aid in minimizing risk while improving.

Hamburg, DE

Set vision and strategy while managing the day- to- day operations of a 22-state territory including six port terminals in New York and Philadelphia with an average annual spend of ~$480M.Co-managed a staff of 40 people including Team Leads, Supervisors and Operation Coordinators who performed day-to-day labyrinth logistics of the 22-state territory with a.

Doctorate, Business Administration And Management, General

Master Of Business Administration - Mba, Organizational Leadership