Data Entry & Processing - Sales Operations
Current- Certified Fastener Specialist through the Fastener Training Institute- Analyze sales order reports to optimize available stock utilization. - Proactively manage demand during stock shortages, strategizing to enhance customer satisfaction through effective allocation of resources. - Develop and implement internal processes and procedures within the department. - Collaborate with other department leaders to evaluate and troubleshoot process improvements, ensuring effective interdepartmental communication. - Create and maintain comprehensive internal reports utilizing Microsoft Excel, documenting sales orders, product availability, and turnaround times. - Ensure data integrity and compliance through meticulous analysis of departmental entry data, maintaining comprehensive internal audit logs. - Execute accurate sales quote and order entry as per customer specifications, leveraging proficiency in Microsoft Dynamics Navision. - Provide detailed and personalized product information to customers, addressing their unique requirements and inquiries. - Cross-train within different areas of the department, cultivating a versatile skill set to provide comprehensive support as needed. - Train new employees in order/quote entry, processing, and analysis.- Attend industry events representing the company, actively engaging with representatives of other companies within the industry. - Design marketing material to be displayed at industry events, on our website, and in magazines which showcase the company's product and service offerings. - Collaborate closely with marketing team on website development, aligning the company's online presence with overall company goals.