Alyssa Carson Email & Phone Number

United States

Minnesota, United States

United States

-Started as Leasing Consultant of Affordable Housing Multi Site property and promoted to Assistant Property Manager within 3 months.-Establish professional relationships with various housing advocates and programs.-Responsible for Move In/Out walkthroughs with Maintenance Technicians and Residents.-Responsible for Move In/Out turn scheduling of vendor painting, carpeting/flooring, cleaning.-Assist Property Manager with Metro HRA/Section 8 inspections and city/fire inspections.-Responsible for vendor scheduling of plumbing, miscellaneous repairs, pest control, etc.-Responsible for creating Purchase Orders for vendors.-Assist with leads, showings, and leasing.-Assist with problem-solving with various issues that arise upon move in or move out.-Some knowledge of Metro HRA/Section 8 compliance intake interviews and paperwork.-Input, follow up, and closing of Maintenance Requests.-Assist in answering resident calls and resolving issues.-Experience in using Yardi and Rent Cafe on daily basis.

-Greet guests and grant requests in a timely, friendly and efficient manner-Ensure knowledge of menu and restaurant promotions and specials-Take guest food and beverage orders and input orders in appropriate POS system-Retrieve and deliver food and beverage orders in a timely manner-Ensure guest satisfaction throughout the meal service-Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations-Ensure serving station is well-stocked at all times(Reason for leaving: Covid-19 Pandemic)

-Oversee operations of FOH and BOH-Scheduling of all staff, FOH and BOH-Interview, hire, train, and terminate employees-Check in with guests to ensure exceptional service is being provided-Coach employees on any improvements-Maintain labor control and food cost-Manager ServSafe certified(Reason for leaving: Seeking More Work Life Balance)

Minneapolis, Minnesota

-FOH and BOH management by overseeing floor, takeout, delivery, and kitchen with sales up to $10,000 or more per night-Resolve guest issues-Manage purchasing and inventory control of food, alcohol, and paper goods to ensure sufficient levels of high-quality product while eliminating waste-In charge of Front of House and Driver employee scheduling-Monitor staff, sales floor, and deliveries to ensure optimum guest satisfaction-Cook on pizza line, fryer and pasta line when needed-Train and develope employees-Invoicing-Manager ServSafe certified-Core competencies include Outstanding Guest Experience and Motivational Team Leadership(Reason for leaving: Seeking Growth Opportunity)

Minneapolis, Minnesota

-Responsible for employee scheduling-Manage purchasing of Food and Spirits-Maintain inventory control-Responsible for Banquets set up and execution-Oversee floor and kitchen with sales up to $2500 or more per night-Solve any discrepancies with guests-Train and develop new employees-Enter invoices for budget control-Manager on Duty for all departments with absence of department supervisors(Reason for leaving: Seeking Growth Opportunity)

6300 Earle Brown Drive

-Hired on as part time Server, promoted to Shift Leader/Lead Server, promoted to Restaurant Supervisor-Responsible for scheduling, interviewing/hiring and training FOH staff-Developed and promoted 4 Hosts to Lead Servers-Performed company community involvement through 'Adopt A Park' by picking up garbage/waste at Lion's Park in Brooklyn Center-Multitask by taking on Restaurant Supervisor position in addition to Serving and Room Service positions-Managed purchasing and inventory control to ensure sufficient levels of high-quality product while eliminating waste(Reason for leaving: Seeking Growth Opportunity)

-Hired on as host, promoted to To-Go Specialist, promoted to Server, promoted to Lead Server-Service of food and beverage to guests as a "Neighborhood Expert" and Lead Trainer supporting criteria by brand standards-Expedite and run food during high demand and peak hours-Liquor inventory and FOH scheduling-Acting Manger with managerial consent in absence of MOD(Reason for leaving: Accepted Full Time Opportunity)

-Cashier-Customer Service-Replenished the sales floor with inventory from stock area-Answered customer phone calls about inventory, how-to, and general planting information-Loaded and unloaded merchandise from trucks to the sales floor and stock area-Set up and closed down the sales floor for co-workers, managers, and customers-Greeted patrons in a warm and friendly manner