Collaborate with faculty and staff to develop persistence strategies, and ensure processes are efficient and effective. Communicate campus resources and opportunities to students and important information to faculty/staff. Creatively think about how we review data and design new ways to make data-informed decisions. Serve as an Academic Advisor, College Orientation instructor, and Dean’s Council advisor. Develop and execute retention programming. Committed to creating sustainable practices. Provide superior customer service and anticipate customer needs. Proficient in Microsoft Office Suite, Ellucian Colleague, Reporting Gateway Dashboard, and Learning Management Software. Serve on a variety of cross-campus committees.

Oversee all operations relating to Admissions and Financial Aid including but not limited to: recruitment, communicating with management and students in person, on the phone and via email; making presentations to companies and organizations; researching and adhering to federal guidelines; enhancing current practices to be more efficient and effective; and working closely with student services staff. Plan and execute marketing strategies that will increase our reach though various mediums including: social media, radio, and newspaper. Plan and market non-credit courses. Work closely with the Chamber of Commerce to create programs that meet business and industry demands. Design and coordinate all campus events. Essential part of hiring process for student services staff. Trained on Title IX regulations and serve as a Confidential Adviser for the campus. Serve as the 504 Disability Coordinator for the campus. Experienced with Ellucian Banner System and Recruiter Applicant Tracking System. Work collaboratively with all department leaders and staff. Proficient with Microsoft Office Suite.

Manage daily operations, admissions, and entry testing. Effectively manage social media and write press releases. Design and coordinate all campus events. Assist with college fair recruitment, Student Government Association advising, and student services. Analyzed current marketing strategies and created a new integrated marketing plan in order to reach our target market. Implemented student life initiatives in order to increase student involvement and retention. Streamlined the information and services we provide in order to maximize efficiency and enhance communication.

Tasked with historical archiving, conducting interviews, development of digital filing systems, and performing genealogical research for over 100 years’ worth of documents and artifacts. http://www.lauriegentrydesigns.com/

Responsible for training students how to run effective campaigns on campus as well as build campus relations and create coalitions. Directed a recruitment drive that generated over three hundred interest cards from class announcements and tabling. Organized grassroots events in order to educate on our campaigns. Trained volunteers and developed them to become leaders within the organization. Managed and created content for Facebook and Instagram.

Organized events to educate the campus on a variety of issues . Led and organized days of service in order to help our local community. Recruited volunteers and inspired them to get involved with our department. Communicated with community partners on upcoming events and service activities. Created the Global Issues Discussion Series to educate the Stetson Community on various issues that are occurring in a global context. Collaborated with various departments to create “Martin Luther King, Jr. Commemorative Week” with speakers and events.

Managed and updated a database on voter registration and donation data. Created the monthly newsletter for the DeLand City Commissioner. Provided excellent customer service. Communicated with members about upcoming events and fund raised.

Spreadsheeted quotes into a proposal for clients. Negotiated with insurance representatives to provide customers with competitive pricing. Created over 1,000 employee benefits packets to send to customers. Assisted in an internal audit of a profit center by interviewing employees and reviewing contracts. Created a spreadsheet that organized observations into fiscal years for the Audit Department.

Uploaded specific product information and linked the product to related cross sale/up sale products, then enabled it as live content on company website for consumer review. Creatively wrote over 1,000 product descriptions targeted at enticing customers to purchase items. Managed and tracked sales in order to maintain an efficient payment schedule to suppliers.

Created the schedule, responded to emails, ensured the cleaning schedule was followed, answered phone calls, provided exceptional customer service, delegated necessary duties to employees, and oversaw the university’s “Bikes Rental” program.

Provided excellent customer service by ensuring all of guests food and beverage requests were fulfilled. Created an effective work area by maintaining an orderly environment. Arranged/managed an effective, rotational seating schedule to increase dining room turnover.

Managed day-to-day office operations and provided superior customer service by properly answering inquires, professionally filing documents, tending to subscriptions and scheduling. Attended to the cash register operations and professionally assisted customers with their subscriptions. Proofread articles before they were submitted.