• Schedule, prepare, and route daily work for all technicians and drivers.• Act as a main support and training contact for surrounding districts using AmeriMobile iPad technology. • Answer high call volumes and walk-in customers and respond to all inquiries including, but not limited to, pricing, billing, and complaints.• Maintain customer data and transactions in SAP through data entry and monitoring quality reports. • Contribute to district and market growth through selling accounts and keeping existing accounts active.• Keep track of all district daily receipts and cash on hand through a daily cash count. • Credit and collection calls to customers as required to reach A/R goals. • Enter payroll and maintain on-call schedules and vacation time for all employees.

• Executed tasks including copying, faxing, mailing, filing, and developed phone skills and rapport.• Maintained important and confidential Medent data, both electronically and hard-copy.