- Managed and developed creative content for an award-winning company website to promote the company culture.

- Manage and maintain company dropship/direct to consumer owned websites; HollanderSleepProducts.com, PacificCoast.com and Hollander.com (B2B site) via Salesforce.-Site Optimization efforts and experimentation including testing and creative optimization- Manage product catalog on all direct-to-consumer owned websites.- Responsible for product copy and imagery on all direct-to-consumer owned websites.- Developing compelling digital product visions and strategies grounded in customer needs, business goals, data and insights.-Work collaboratively with the eCommerce and Customer Service teams to identify and implement e-commerce promotion strategies and new product setup.- Conduct audits of all sites to ensure all product content is updated and accurate.- Collaborate with team members on weekly marketing initiatives.- Worked to improve user experience, increased website traffic and sales, and developed brand loyalty.

- Manage and maintain our products on pure play and e-retail direct accounts such as Wayfair, Amazon, Target, JCP, Home Depot, Rue La La and Lowes.- Manage and maintain all content assets for product line list via Salsify.- Worked to improve user experience, increased website traffic and sales, and developed brand loyalty.- Monitored promotional sales and marketing efforts.- Analyzed data and used findings to improve strategies.- Worked to improve user experience, increased website traffic and sales, and developed brand loyalty.

- Provide customer service, IT – Operations and technical support daily to 20 separate SaaS systems- Manage client inquiries, troubleshoot performance issues and ensure adherence to client policies and procedures as the single point of contact- Manage multiple projects and tasks simultaneously while managing client expectations.- Develop and manage project plans and priorities while providing on-going support for clients and internal partners- Provide programmatic and technical support- Document and manage/prioritize requests via OnTime & ZenDesk- Oversee server migrations and SaaS/CRM implementations- SQL

- Managed online sale strategies for various platforms such as Amazon, Wayfair, Home Depot, Khols and Target- Led ad campaigns on search engines and client websites- Implemented the latest digital marketing for all products- Tracked the day-to-day activity on the site and overall performance of American Textile products- Worked to improve user experience, increased website traffic and sales, and developed brand loyalty- Monitored promotional sales and marketing efforts- Analyzed data and used findings to improve strategies

- Managed and developed content for websites and social posts, as well as created the first monthly newsletter called The Builder Monthly.- Planned, organized and delegated judges for the Annual.- Builder Housing Excellence & Apartment Excellence Awards.- Led production of the Annual Member Guide Book, and Builder.- Directory and Festival of Homes magazine.- Planned all association events including board and committee meetings while tracking and processing reservations for the events and prepared post-event summary.

- Uphold visual/marketing and operational standards.- Recreate key looks based off of stylist direction.- Work directly with Visual and Creative Team to anticipate floor set needs.- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.- Protected company brand and improved customer satisfaction by finding creative solutions to problems arising from deliverables.

Helped manage and develop content for all university social media accounts such as Facebook, Instagram, Twitter, Pinterest, LinkeIn, and Snapchat